Support Board
Date/Time: Thu, 26 Dec 2024 15:33:49 +0000
Post From: Teton order errors, started after midnight CST
| [2024-10-21 21:24:37] |
| Sierra_Chart Engineering - Posts: 17670 |
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We now know the reason for the problem. We are not faulting Advantage, but Advantage did not set the sender location ID for any of the accounts. And it was defaulting, to the location for the firm itself. But that default setting was not occurring for iLink 3. This is the reason for the problem. This is not going to happen again. This is a one-off isolated issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |