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Date/Time: Mon, 25 Nov 2024 09:28:28 +0000



Post From: DATA INTERRUPTION

[2024-10-18 13:09:18]
John - SC Support - Posts: 36238
The main issue you are having is what is described at the following link:
Rithmic Trading Platform Service: Frequent Reconnections

You need to remove or update any symbol that Rithmic does not like. This includes the Market Statistics. If you need to see the data for Market Statistics, you would need to install a second Sierra Chart and keep it connected to "SC Data - All Services". You can then get that data into that second installation. Refer to the following for how to install a second Sierra Chart:
Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart

Resolve the above problem first, then see if you have any other errors after that.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing