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Date/Time: Fri, 22 Nov 2024 12:04:21 +0000



Post From: corrupt data on historical charts

[2024-10-16 18:24:36]
Shlomi.B - Posts: 42
This is an ongoing issue that has been reported once before and a solution to my problem has not been found.
some of my daily and weekly charts are showing data that does not exist. Price has never traveled to the levels showing on day’s bar. attached are a few examples from today. this is only accruing on daily and weekly charts that are marked Historical in the chart setting. how do I fix this issue so it reflects the same data im showing on the intraday charts.
In the past a sierra engineer had said that this is how the data comes in and there is nothing they can do. that same data is registering correctly on intraday charts but not on historical charts so I believe the issue is somehow related to the chart settings.
Thank you in advance.
imageScreenshot 2024-10-16 at 7.28.46 AM.png / V - Attached On 2024-10-16 18:18:35 UTC - Size: 1.22 MB - 32 views
imageScreenshot 2024-10-16 at 6.17.01 AM.png / V - Attached On 2024-10-16 18:18:43 UTC - Size: 1.29 MB - 28 views
imageScreenshot 2024-10-16 at 6.14.48 AM.png / V - Attached On 2024-10-16 18:18:51 UTC - Size: 1.17 MB - 29 views