Support Board
Date/Time: Thu, 31 Oct 2024 12:16:33 +0000
Post From: Delayed data feed
| [2024-10-15 19:10:56] |
| hs_07 - Posts: 15 |
|
I disconnected data feed and tried connecting again. Again the chart updated to the latest value and has frozen again. Log below 2024-10-15 15:06:07.984 | Software version: 2695 64-bit 2024-10-15 15:06:07.984 | Primary Thread ID: 1692 2024-10-15 15:06:07.984 | Usage end date: 2024-11-15 2024-10-15 15:06:07.984 | Enabled for: Advanced Features 2. 2024-10-15 15:06:07.984 | Enabled for: Sierra Chart Historical Data Service. 2024-10-15 15:06:07.984 | Enabled for: Delayed Denali Exchange Data Feed. 2024-10-15 15:06:07.984 | Enabled for exchange2: CME (Trading Account Required) 2024-10-15 15:06:07.984 | Enabled for exchange2: CBOT (Trading Account Required) 2024-10-15 15:06:07.984 | Enabled for exchange2: COMEX (Trading Account Required) 2024-10-15 15:06:07.984 | Enabled for exchange2: NYMEX (Trading Account Required) 2024-10-15 15:06:07.984 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-10-15 15:06:07.984 | Current selected Data/Trading service: SC Data - All Services 2024-10-15 15:06:07.984 | Custom symbol settings values: enabled 2024-10-15 15:06:07.984 | Chart Update Interval: 400 2024-10-15 15:06:07.984 | Intraday Data Storage Time Unit: 1 2024-10-15 15:06:07.984 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-10-15 15:06:07.984 | 2024-10-15 19:06:07 Local computer time in UTC 2024-10-15 15:06:07.984 | 2024-10-15 15:06:07 Local computer time in SC Time Zone 2024-10-15 15:06:07.984 | 2024-10-15 18:26:09 Server time in UTC 2024-10-15 15:06:07.984 | Local computer UTC time and Server UTC time difference: 1 seconds. 2024-10-15 15:06:07.984 | Program path: C:\SierraChart\ 2024-10-15 15:06:07.984 | Data Files path: C:\SierraChart\Data\ 2024-10-15 15:06:07.984 | OS Version Number: 10.0 2024-10-15 15:06:07.984 | Locale Setting: C 2024-10-15 15:06:07.984 | DLLs: UserContributedStudies_64.dll 2024-10-15 15:06:07.984 | Allowed protected custom studies: 2024-10-15 15:06:07.984 | Crash reporter started: true 2024-10-15 15:06:07.984 | 2024-10-15 15:06:41.066 | ESZ24-CME 1 Min #1 | Reloading chart. 2024-10-15 15:06:41.182 | ESZ24-CME 1 Min #1 | Chart data loading complete. 2024-10-15 15:09:46.057 | File >> Disconnect selected. 2024-10-15 15:09:46.058 | SC Data with Depth | Waiting for socket receive thread to end 2024-10-15 15:09:46.059 | DTC Client socket (1) | CloseSocket call. 2024-10-15 15:09:46.059 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2024-10-15 15:09:46.059 | SC Data with Depth | Disconnected from the server. 2024-10-15 15:09:46.059 | Delayed Data Feed | Waiting for socket receive thread to end 2024-10-15 15:09:46.061 | DTC Client socket (2) | CloseSocket call. 2024-10-15 15:09:46.061 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-10-15 15:09:46.062 | Delayed Data Feed | Disconnected from the server. 2024-10-15 15:09:46.062 | Delayed Data Feed | Waiting for socket receive thread to end 2024-10-15 15:09:46.064 | DTC Client socket (4) | CloseSocket call. 2024-10-15 15:09:46.065 | DTC Client socket (4) | Shutdown started. Waiting for graceful close. 2024-10-15 15:09:46.065 | Delayed Data Feed | Disconnected from the server. 2024-10-15 15:09:46.065 | SC Data - All Services | Disconnected. 2024-10-15 15:09:46.154 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-10-15 15:09:46.154 | DTC Client socket (1) | Closed. 2024-10-15 15:09:46.284 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-10-15 15:09:46.284 | DTC Client socket (2) | Closed. 2024-10-15 15:09:46.294 | DTC Client socket (4) | Socket gracefully closed by remote side. 2024-10-15 15:09:46.294 | DTC Client socket (4) | Closed. 2024-10-15 15:09:48.787 | 2024-10-15 15:09:48.787 | SC Data - All Services | Connected to server complete. 2024-10-15 15:09:48.787 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-10-15 15:09:48.816 | Using symbol data fast lookup vector 2024-10-15 15:09:48.820 | SC Data - All Services | Starting real-time market data updates for: ESZ24-CME. ID: 1 2024-10-15 15:09:48.820 | SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ESZ24-CME 2024-10-15 15:09:48.820 | SC Data - All Services | Requesting security definition data for: ESZ24-CME. ID: 1 2024-10-15 15:09:48.820 | Added historical Intraday data request for ESZ24-CME to the queue. 2024-10-15 15:09:48.820 | Intraday data recording state for symbol ESZ24-CME is set to download 'Pending'. 2024-10-15 15:09:48.821 | Triggering next historical data download in queue. 2024-10-15 15:09:48.835 | Delaying start of download for ESZ24-CME. 2024-10-15 15:09:53.737 | HD Request # 21 | Downloading Intraday chart data for ESZ24-CME to the file ESZ24-CME.scid. Service: cme 2024-10-15 15:09:53.738 | HD Request # 21 | Download start date-time: 2024-10-15 14:17:53.000000. File last date-time: 2024-10-15 14:17:53.092000 2024-10-15 15:09:53.738 | HD Request # 21 | Using server: ds26.sierracharts.com port 10150 2024-10-15 15:09:53.750 | Socket (1) | Creating socket. 2024-10-15 15:09:53.750 | Socket (1) | New receive buffer size: 0 2024-10-15 15:09:53.750 | Socket (1) | Connecting to IP: 69.39.70.243. 2024-10-15 15:09:54.012 | HD Request # 21 | Setting DTC encoding to Binary VLS 2024-10-15 15:09:54.012 | HD Request # 21 | Sending historical data logon request message. 2024-10-15 15:09:54.583 | HD Request # 21 | Requesting Intraday data. Start date-time: 2024-10-15 14:17:53. Record interval: 1. Symbol: ESZ24 2024-10-15 15:09:54.680 | HD Request # 21 | Decompressing data. 2024-10-15 15:09:54.792 | HD Request # 21 | Receiving Intraday data for ESZ24-CME starting at 2024-10-15 14:17:53.092000 2024-10-15 15:09:54.900 | Socket (1) | CloseSocket call. 2024-10-15 15:09:54.900 | Historical data download thread signaled to stop. 2024-10-15 15:09:54.900 | Socket (1) | Shutdown started. Waiting for graceful close. 2024-10-15 15:09:54.901 | HD Request # 21 | Timestamp of first Intraday data file record written: 2024-10-15 14:17:53.092000. 2024-10-15 15:09:54.901 | HD Request # 21 | Received 2124 Intraday data records from 2024-10-15 14:17:53.092000 to 2024-10-15 14:59:53.124000 (42.0 minutes. Delay: 10.0 minutes) and wrote 2124 records for ESZ24-CME 2024-10-15 15:09:54.908 | HD Request # 21 | Add time&sales data | Remembered last file record date-time: 2024-10-15 18:59:53.124000 2024-10-15 15:09:54.908 | HD Request # 21 | Completion time: 1s. 2024-10-15 15:09:54.908 | HD Request # 21 | Intraday data download complete for ESZ24-CME. Unique request ID: 21 2024-10-15 15:09:54.908 | Removing historical data download ID 21. 2024-10-15 15:09:54.908 | Real-time Intraday chart data file updates started for ESZ24-CME 2024-10-15 15:09:54.908 | Opened cached Intraday file: C:\SierraChart\Data\ESZ24-CME.scid. Thread ID: 1692 2024-10-15 15:09:54.908 | Intraday chart data file opened for ESZ24-CME 2024-10-15 15:09:54.908 | HD Request # 21 | Enabling Intraday chart updating for symbol. 2024-10-15 15:09:54.908 | 2024-10-15 15:09:54.908 | No download requests in the queue to start downloads for. 2024-10-15 15:09:54.995 | Socket (1) | Socket gracefully closed by remote side. 2024-10-15 15:09:54.995 | Socket (1) | Closed. |