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Date/Time: Sun, 22 Dec 2024 12:40:30 +0000



Post From: Trade Window Question

[2024-10-14 16:29:41]
John - SC Support - Posts: 36808
You had the following exchange active at some point this month, but have deactivated it since then:
Full CME Group (CME, CBOT, COMEX, NYMEX) for non-professional Trading accounts

Therefore, when you are trying to change the option for 2 computers, you are getting that message, as, on the one hand, you do not want to renew that exchange, but since you have already paid for it, you are also trying to get the data to 2 computers for it.

If you do not need that exchange at all for the rest of this month, then we can remove it from your list so you can select the "2 systems" option and pay the additional exchange fees for only the exchanges you want. Please let us know by responding in this ticket letting us know if you want us to do this.

Or, if you do need data from that exchange through the remainder of this month, then you would first need to activate it again, then set the option for "2 systems" then you can deactivate it again.
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