Support Board
Date/Time: Fri, 22 Nov 2024 16:35:20 +0000
Post From: How to Cancel my Service?
| [2024-10-14 13:20:57] |
| John - SC Support - Posts: 36221 |
|
Daniello: At this time, you have 19 days of Usage Time remaining. We can not refund this time as we only refund Usage Time in whole month (31 day) increments. After November 1, 2024, your account will automatically be put in an expired state. There is nothing further you need to to in this regard. Your Services Surplus balance was $174.90. We have a $5.00 processing fee for payment refunds, therefore a total of $169.90 has been refunded to your card. Since we can only refund against actual transactions, you will see the refund in two parts, one for $169.00 and one for $0.90. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |