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Date/Time: Fri, 22 Nov 2024 17:01:39 +0000

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Post From: I am unable to place orders successfully

[2024-10-11 19:27:02] Link To Thread - Link To Post [Go To First Post]
r2defi - Posts: 14
So, I was trying to use sierra chart from a dedicated NinjatraderRemote server. Since this issue and your response, I have setup a local machine on a dedicated highspeed internet on ethernet cable. I am still having the same issue plus one more complain now about more than one connection to denali even though I am not logged on t sierra from dedicated NinjatraderRemote server. I do think that my local issue has been now ruled out unless denali is blocking me now due to 2nd installation of sierra. Any further help will be appreciated in trying to reach out to Rithmic because they have not responded to my request for help at all or ever to this date and I have had many issues with Rithmic since I started with Apex. I am sure there is a way for you or the team to ping them so that I can resume using my 20 accounts. Thanks, Rashda "2024-10-11 15:14:58.784 \| Rithmic Direct - DTC \| Requesting trade accounts from server. 2024-10-11 15:14:58.854 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: APEX-217268-22. 2024-10-11 15:14:58.854 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-20. 2024-10-11 15:14:58.854 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-19. 2024-10-11 15:14:58.854 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-17. 2024-10-11 15:14:58.854 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-16. 2024-10-11 15:14:58.854 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-15. 2024-10-11 15:14:58.854 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-14. 2024-10-11 15:14:58.854 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-13. 2024-10-11 15:14:58.854 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-12. 2024-10-11 15:14:58.854 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-11. 2024-10-11 15:14:58.875 \| TradeActivity files query time: 0.021428 seconds. Entries: 0. Current queries: 10 2024-10-11 15:14:58.875 \| Rithmic Direct - DTC \| Requesting historical account balances for account APEX-217268-22. Start date-time UTC: 2024-06-09 19:14:58 2024-10-11 15:14:58.903 \| TradeActivity files query time: 0.027707 seconds. Entries: 0. Current queries: 9 2024-10-11 15:14:58.904 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-20. Start date-time UTC: 2024-06-09 19:14:58 2024-10-11 15:14:58.920 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-10. 2024-10-11 15:14:58.920 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-09. 2024-10-11 15:14:58.920 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-08. 2024-10-11 15:14:58.920 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-07. 2024-10-11 15:14:58.920 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-06. 2024-10-11 15:14:58.920 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-05. 2024-10-11 15:14:58.920 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-04. 2024-10-11 15:14:58.920 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-03. 2024-10-11 15:14:58.920 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-APEX-217268-02. 2024-10-11 15:14:58.920 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: APEX-217268-21. 2024-10-11 15:14:58.920 \| Rithmic Direct - DTC \| Received 20 accounts from service. 2024-10-11 15:14:58.932 \| TradeActivity files query time: 0.029561 seconds. Entries: 0. Current queries: 18 2024-10-11 15:14:58.933 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-19. Start date-time UTC: 2024-06-09 19:14:58 2024-10-11 15:14:58.961 \| TradeActivity files query time: 0.028502 seconds. Entries: 0. Current queries: 17 2024-10-11 15:14:58.961 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-17. Start date-time UTC: 2024-06-09 19:14:58 2024-10-11 15:14:58.994 \| TradeActivity files query time: 0.032984 seconds. Entries: 0. Current queries: 16 2024-10-11 15:14:58.999 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-16. Start date-time UTC: 2024-06-09 19:14:59 2024-10-11 15:14:59.022 \| TradeActivity files query time: 0.028165 seconds. Entries: 0. Current queries: 15 2024-10-11 15:14:59.022 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-15. Start date-time UTC: 2024-06-09 19:14:59 2024-10-11 15:14:59.026 \| Rithmic Direct - DTC \| Requesting Trade Positions data. 2024-10-11 15:14:59.053 \| TradeActivity files query time: 0.031332 seconds. Entries: 0. Current queries: 14 2024-10-11 15:14:59.054 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-14. Start date-time UTC: 2024-06-09 19:14:59 2024-10-11 15:14:59.079 \| TradeActivity files query time: 0.025762 seconds. Entries: 0. Current queries: 13 2024-10-11 15:14:59.079 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-13. Start date-time UTC: 2024-06-09 19:14:59 2024-10-11 15:14:59.108 \| TradeActivity files query time: 0.028558 seconds. Entries: 0. Current queries: 12 2024-10-11 15:14:59.108 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-12. Start date-time UTC: 2024-06-09 19:14:59 2024-10-11 15:14:59.135 \| TradeActivity files query time: 0.027063 seconds. Entries: 0. Current queries: 11 2024-10-11 15:14:59.135 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-11. Start date-time UTC: 2024-06-09 19:14:59 2024-10-11 15:14:59.164 \| TradeActivity files query time: 0.028845 seconds. Entries: 0. Current queries: 10 2024-10-11 15:14:59.164 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-10. Start date-time UTC: 2024-06-09 19:14:59 2024-10-11 15:14:59.195 \| TradeActivity files query time: 0.030869 seconds. Entries: 0. Current queries: 9 2024-10-11 15:14:59.195 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-09. Start date-time UTC: 2024-06-09 19:14:59 2024-10-11 15:14:59.224 \| TradeActivity files query time: 0.029195 seconds. Entries: 0. Current queries: 8 2024-10-11 15:14:59.250 \| TradeActivity files query time: 0.026065 seconds. Entries: 0. Current queries: 8 2024-10-11 15:14:59.251 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-08. Start date-time UTC: 2024-06-09 19:14:59 2024-10-11 15:14:59.251 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-07. Start date-time UTC: 2024-06-09 19:14:59 2024-10-11 15:14:59.276 \| TradeActivity files query time: 0.025636 seconds. Entries: 0. Current queries: 6 2024-10-11 15:14:59.276 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-06. Start date-time UTC: 2024-06-09 19:14:59 2024-10-11 15:14:59.301 \| TradeActivity files query time: 0.025222 seconds. Entries: 0. Current queries: 5 2024-10-11 15:14:59.301 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-05. Start date-time UTC: 2024-06-09 19:14:59 2024-10-11 15:14:59.326 \| TradeActivity files query time: 0.025043 seconds. Entries: 0. Current queries: 4 2024-10-11 15:14:59.326 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-04. Start date-time UTC: 2024-06-09 19:14:59 2024-10-11 15:14:59.351 \| TradeActivity files query time: 0.024945 seconds. Entries: 0. Current queries: 3 2024-10-11 15:14:59.351 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-03. Start date-time UTC: 2024-06-09 19:14:59 2024-10-11 15:14:59.376 \| TradeActivity files query time: 0.025102 seconds. Entries: 0. Current queries: 2 2024-10-11 15:14:59.376 \| Rithmic Direct - DTC \| Requesting historical account balances for account PA-APEX-217268-02. Start date-time UTC: 2024-06-09 19:14:59 2024-10-11 15:14:59.403 \| TradeActivity files query time: 0.027258 seconds. Entries: 0. Current queries: 1 2024-10-11 15:14:59.407 \| Rithmic Direct - DTC \| Requesting historical account balances for account APEX-217268-21. Start date-time UTC: 2024-06-09 19:14:59 2024-10-11 15:14:59.854 \| Denali Data Feed \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2024-10-11 15:15:26.307 \| TradeActivity files query time: 0.020054 seconds. Entries: 176. Current queries: 1 2024-10-11 15:15:43.680 \| TradeActivity files query time: 0.014635 seconds. Entries: 176. Current queries: 1 2024-10-11 15:15:54.877 \| Requesting order status for non-responsive order. Time since last action: 59.6 seconds \| Symbol: mnqz4.cme \| TradeAccount: PA-APEX-217268-02 \| InternalOrderID: 250 \| Current Status: Order Sent 2024-10-11 15:16:04.220 \| Denali Data Feed \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2024-10-11 15:16:24.900 \| Trade Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 250. Service Order ID: (none). Symbol: mnqz4.cme. Account: PA-APEX-217268-02 2024-10-11 15:17:05.341 \| Denali Data Feed \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2024-10-11 15:18:06.411 \| Denali Data Feed \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2024-10-11 15:19:07.485 \| Denali Data Feed \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2024-10-11 15:20:08.545 \| Denali Data Feed \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2024-10-11 15:21:09.591 \| Denali Data Feed \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2024-10-11 15:22:10.641 \| Denali Data Feed \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2024-10-11 15:23:11.686 \| Denali Data Feed \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2024-10-11 15:24:12.763 \| Denali Data Feed \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2024-10-11 15:25:13.808 \| Denali Data Feed \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2024-10-11 15:26:14.964 \| Denali Data Feed \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 "