Support Board
Date/Time: Fri, 22 Nov 2024 16:31:44 +0000
Post From: Chartbook file is not compatible
| [2024-10-11 14:20:34] |
| John - SC Support - Posts: 36221 |
|
It sounds like the chartbooks got corrupted for some reason. The main thing we would suggest checking is that you have enough drive space and that you are not out of space. Also, please attach one of the chartbooks that is not working so we can take a look and see. Follow these instructions to attach the chartbook: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile We recommend restoring the bad chartbooks from the backups that are made. Refer to the following: https://www.sierrachart.com/index.php?page=doc/Chartbooks.html#BackupChartbook For the most reliable, advanced, and zero cost futures order routing, use the Teton service: https://www.sierrachart.com/index.php?page=doc/SierraChartDirectOrderRoutingService.php |