Support Board

Date/Time: Mon, 28 Oct 2024 11:21:16 +0000

Post From: I am unable to place orders successfully

[2024-10-10 15:44:36] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 35538
What your Trade Service Log shows is that you are having connectivity issues with Rithmic. You are not getting a response from Rithmic. There is nothing we can do about this. It is a known issue with Rithmic. It is something that Rithmic needs to resolve, as they own the code for the connectivity between Sierra Chart and Rithmic. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing