Support Board
Date/Time: Fri, 22 Nov 2024 17:03:42 +0000
Post From: I am unable to place orders successfully
| [2024-10-10 05:39:37] |
| r2defi - Posts: 14 |
|
2024-10-10 01:11:20.272 | Software version: 2679 64-bit 2024-10-10 01:11:20.272 | Primary Thread ID: 6584 2024-10-10 01:11:20.272 | Usage end date: 2025-09-13 2024-10-10 01:11:20.272 | Enabled for: Advanced Features 2. 2024-10-10 01:11:20.272 | Enabled for: Sierra Chart Historical Data Service. 2024-10-10 01:11:20.272 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-10-10 01:11:20.272 | Enabled for: Delayed Denali Exchange Data Feed. 2024-10-10 01:11:20.272 | Enabled for exchange2: CME 2024-10-10 01:11:20.272 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-10-10 01:11:20.272 | Current selected Data/Trading service: Rithmic Direct - DTC 2024-10-10 01:11:20.272 | Custom symbol settings values: enabled 2024-10-10 01:11:20.272 | Chart Update Interval: 400 2024-10-10 01:11:20.272 | Intraday Data Storage Time Unit: 0 2024-10-10 01:11:20.272 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-10-10 01:11:20.272 | 2024-10-10 05:11:20 Local computer time in UTC 2024-10-10 01:11:20.272 | 2024-10-10 01:11:20 Local computer time in SC Time Zone 2024-10-10 01:11:20.272 | 2024-10-09 19:57:55 Server time in UTC 2024-10-10 01:11:20.272 | Local computer UTC time and Server UTC time difference: 1 seconds. 2024-10-10 01:11:20.272 | Program path: C:\SierraChart\ 2024-10-10 01:11:20.272 | Data Files path: C:\SierraChart\Data\ 2024-10-10 01:11:20.273 | OS Version Number: 10.0 2024-10-10 01:11:20.273 | Locale Setting: C 2024-10-10 01:11:20.273 | DLLs: OBV-CCI_64.dll, UserContributedStudies_64.dll, Zyp Free by Zyp_64.dll 2024-10-10 01:11:20.273 | Allowed protected custom studies: 2024-10-10 01:11:20.273 | Crash reporter started: true 2024-10-10 01:11:20.273 | 2024-10-10 01:11:26.904 | File >> Disconnect selected. 2024-10-10 01:11:26.959 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2024-10-10 01:11:26.959 | DTC Client socket (1) | CloseSocket call. 2024-10-10 01:11:26.959 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2024-10-10 01:11:26.959 | Denali Data Feed | Waiting for socket receive thread to end 2024-10-10 01:11:26.959 | DTC Client socket (2) | CloseSocket call. 2024-10-10 01:11:26.959 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-10-10 01:11:26.959 | Denali Data Feed | Disconnected from the server. 2024-10-10 01:11:26.960 | Rithmic Direct - DTC | Disconnected. 2024-10-10 01:11:26.962 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-10-10 01:11:26.962 | DTC Client socket (1) | Closed. 2024-10-10 01:11:27.050 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-10-10 01:11:27.050 | DTC Client socket (2) | Closed. 2024-10-10 01:11:31.513 | 2024-10-10 01:11:31.513 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2024-10-10 01:11:31.513 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2024-10-10 01:11:31.513 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2024-10-10 01:11:31.556 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-10-10 01:11:31.556 | DTC Client socket (1) | New receive buffer size: 0 2024-10-10 01:11:31.556 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2024-10-10 01:11:31.559 | Rithmic Direct - DTC | Network connection to server complete. 2024-10-10 01:11:31.559 | Rithmic Direct - DTC | Starting socket receive thread. 2024-10-10 01:11:31.559 | Rithmic Direct - DTC | Setting DTC encoding to Binary 2024-10-10 01:11:31.559 | Rithmic Direct - DTC | Sending logon request message. 2024-10-10 01:11:31.574 | Rithmic Direct - DTC | Received logon response. 2024-10-10 01:11:31.574 | Rithmic Direct - DTC | Server Name: . 2024-10-10 01:11:31.574 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2024-10-10 01:11:31.574 | Rithmic Direct - DTC | Successfully connected. 2024-10-10 01:11:31.574 | Rithmic Direct - DTC | Trading is supported. 2024-10-10 01:11:31.574 | Rithmic Direct - DTC | Order cancel and replace is supported. 2024-10-10 01:11:31.574 | Rithmic Direct - DTC | OCO Orders supported. 2024-10-10 01:11:31.574 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2024-10-10 01:11:31.574 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2024-10-10 01:11:31.574 | Rithmic Direct - DTC | Connected to server complete. 2024-10-10 01:11:31.576 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-10-10 01:11:31.802 | Mapping NQZ4.CME to NQZ24. Service code: cme 2024-10-10 01:11:31.802 | Using symbol data fast lookup vector 2024-10-10 01:11:31.802 | Denali Data Feed | Starting real-time market data updates for: NQZ4.CME (NQZ24). ID: 1 Service code: cme 2024-10-10 01:11:31.802 | Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 10048 2024-10-10 01:11:31.803 | Denali Data Feed | Requesting security definition data for: NQZ4.CME (NQZ24). ID: 1 2024-10-10 01:11:31.803 | Mapping MNQZ4.CME to MNQZ24. Service code: cme 2024-10-10 01:11:31.803 | Denali Data Feed | Starting real-time market data updates for: MNQZ4.CME (MNQZ24). ID: 2 Service code: cme 2024-10-10 01:11:31.803 | Denali Data Feed | Requesting security definition data for: MNQZ4.CME (MNQZ24). ID: 2 2024-10-10 01:11:31.803 | Added historical Intraday data request for NQZ4.CME to the queue. 2024-10-10 01:11:31.803 | Intraday data recording state for symbol NQZ4.CME is set to download 'Pending'. 2024-10-10 01:11:31.803 | Triggering next historical data download in queue. 2024-10-10 01:11:31.832 | Delaying start of download for NQZ4.CME. 2024-10-10 01:11:31.839 | DTC Client socket (2) | Creating socket. 2024-10-10 01:11:31.839 | DTC Client socket (2) | New receive buffer size: 0 2024-10-10 01:11:31.839 | DTC Client socket (2) | Connecting to IP: 69.39.70.246. 2024-10-10 01:11:31.865 | Denali Data Feed | Network connection to server complete. 2024-10-10 01:11:31.865 | Denali Data Feed | Starting socket receive thread. 2024-10-10 01:11:31.865 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-10-10 01:11:31.892 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-10-10 01:11:31.892 | Denali Data Feed | Sending logon request message. 2024-10-10 01:11:32.000 | Requesting market depth updates for: MNQZ4.CME if supported. NumLevels=100 2024-10-10 01:11:32.785 | Denali Data Feed | Received logon response. 2024-10-10 01:11:32.785 | Denali Data Feed | Server Name: SC Realtime Server. 2024-10-10 01:11:32.785 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-10-10 01:11:32.785 | Denali Data Feed | Successfully connected. 2024-10-10 01:11:32.785 | Denali Data Feed | Trading is not supported. 2024-10-10 01:11:32.785 | Denali Data Feed | MarketDepthIsSupported: 1 2024-10-10 01:11:32.785 | Denali Data Feed | Restarting real-time data updates for symbol: MNQZ4.CME -> MNQZ24. Market Depth data restarted. 2024-10-10 01:11:32.785 | Denali Data Feed | Restarting real-time data updates for symbol: NQZ4.CME -> NQZ24 2024-10-10 01:11:32.879 | Denali Data Feed | Clearing market depth for MNQZ4.CME 2024-10-10 01:11:32.879 | Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\NQZ4.CME.2024-10-10.depth 2024-10-10 01:11:32.879 | Denali Data Feed | Setting external service identifier for symbol MNQZ4.CME to 42008411 2024-10-10 01:11:32.879 | Denali Data Feed | Received security definition for symbol MNQZ4.CME 2024-10-10 01:11:32.879 | Denali Data Feed | Setting external service identifier for symbol NQZ4.CME to 106364 2024-10-10 01:11:32.879 | Denali Data Feed | Received security definition for symbol NQZ4.CME 2024-10-10 01:11:36.567 | Requesting market depth updates for: NQZ4.CME if supported. NumLevels=100 2024-10-10 01:11:36.662 | Denali Data Feed | Clearing market depth for NQZ4.CME 2024-10-10 01:11:37.330 | HD Request # 18 | Downloading Intraday chart data for NQZ4.CME to the file NQZ4.CME.scid. Service: cme 2024-10-10 01:11:37.330 | HD Request # 18 | Download start date-time: 2024-10-10 01:11:22.000000. File last date-time: 2024-10-10 01:11:22.205001 2024-10-10 01:11:37.330 | HD Request # 18 | Using server: ds28.sierracharts.com port 10150 2024-10-10 01:11:37.330 | Socket (3) | Creating socket. 2024-10-10 01:11:37.331 | Socket (3) | New receive buffer size: 0 2024-10-10 01:11:37.331 | Socket (3) | Connecting to IP: 67.214.125.5. 2024-10-10 01:11:37.380 | HD Request # 18 | Setting DTC encoding to Binary VLS 2024-10-10 01:11:37.380 | HD Request # 18 | Sending historical data logon request message. 2024-10-10 01:11:37.889 | HD Request # 18 | Requesting Intraday data. Start date-time: 2024-10-10 01:11:22. Record interval: 0. Symbol: NQZ24 2024-10-10 01:11:37.910 | HD Request # 18 | Decompressing data. 2024-10-10 01:11:37.930 | HD Request # 18 | Receiving Intraday data for NQZ4.CME starting at 2024-10-10 01:11:22.205000 2024-10-10 01:11:37.930 | Socket (3) | CloseSocket call. 2024-10-10 01:11:37.931 | Historical data download thread signaled to stop. 2024-10-10 01:11:37.931 | Socket (3) | Shutdown started. Waiting for graceful close. 2024-10-10 01:11:37.931 | HD Request # 18 | Timestamp of first Intraday data file record written: 2024-10-10 01:11:28.366000. 2024-10-10 01:11:37.931 | HD Request # 18 | Received 5 Intraday data records from 2024-10-10 01:11:22.205000 to 2024-10-10 01:11:30.686000 (8.5 seconds. Delay: 7.2 seconds) and wrote 3 records for NQZ4.CME 2024-10-10 01:11:37.931 | HD Request # 18 | Add time&sales data | Remembered last file record date-time: 2024-10-10 05:11:30.686000 2024-10-10 01:11:37.931 | HD Request # 18 | Completion time: 0s. 2024-10-10 01:11:37.931 | HD Request # 18 | Intraday data download complete for NQZ4.CME. Unique request ID: 18 2024-10-10 01:11:37.931 | Removing historical data download ID 18. 2024-10-10 01:11:37.931 | Real-time Intraday chart data file updates started for NQZ4.CME 2024-10-10 01:11:37.931 | Intraday chart data file opened for NQZ4.CME 2024-10-10 01:11:37.931 | HD Request # 18 | Enabling Intraday chart updating for symbol. 2024-10-10 01:11:37.931 | 2024-10-10 01:11:37.931 | No download requests in the queue to start downloads for. 2024-10-10 01:11:37.951 | Socket (3) | Socket gracefully closed by remote side. 2024-10-10 01:11:37.951 | Socket (3) | Closed. 2024-10-10 01:11:38.053 | Chart #1 has tagged chart #8 for full recalculation. Chartbook: NQ.cht 2024-10-10 01:11:38.084 | Chart #14 has tagged chart #8 for full recalculation. Chartbook: NQ.cht 2024-10-10 01:11:38.305 | NQZ4.CME/mnqz4.cme [C][M] 5 Min #8 | Performing a full recalculation because it has been tagged. Chartbook: NQ.cht 2024-10-10 01:11:43.231 | Opened cached Intraday file: C:\SierraChart\Data\NQZ4.CME.scid. Thread ID: 6796 2024-10-10 01:11:51.542 | HTTPS connection ID:9 to downloads.rithmic.com:443 for request ID:9 (3) | Creating socket. Using TLS 1.2. 2024-10-10 01:11:51.542 | HTTPS connection ID:9 to downloads.rithmic.com:443 for request ID:9 (3) | New receive buffer size: 0 2024-10-10 01:11:51.542 | HTTPS connection ID:9 to downloads.rithmic.com:443 for request ID:9 (3) | Connecting to IP: 216.66.0.130. 2024-10-10 01:11:51.654 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 75789 2024-10-10 01:11:51.655 | Rithmic Direct - DTC | Processed connection points. Count: 324 2024-10-10 01:11:51.953 | HTTPS connection ID:9 to downloads.rithmic.com:443 for request ID:9 (3) | CloseSocket call. 2024-10-10 01:11:51.954 | HTTPS connection ID:9 to downloads.rithmic.com:443 for request ID:9 (3) | Shutdown started. Waiting for graceful close. 2024-10-10 01:11:51.972 | HTTPS connection ID:9 to downloads.rithmic.com:443 for request ID:9 (3) | Socket gracefully closed by remote side. 2024-10-10 01:11:51.972 | HTTPS connection ID:9 to downloads.rithmic.com:443 for request ID:9 (3) | Closed. |