Support Board
Date/Time: Wed, 27 Nov 2024 08:40:00 +0000
Post From: Transact data keeps freezing, not won't even connect.
| [2014-08-07 17:29:46] |
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You will need to contact TransAct support about this: TransAct Trading: Sending logon request message. | 2014-08-07 11:09:10 TransAct Trading: Market data feed reported to be lost. | 2014-08-07 11:09:51 TransAct Trading Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.3.0. Provider Name: Transact Futures. | 2014-08-07 11:09:51 TransAct Trading - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-08-07 11:09:51 TransAct Trading - Logon error from server : Communications Error | 2014-08-07 11:09:51 ---- TransAct Trading: Connected to server. | 2014-08-07 11:25:06 TransAct Trading: Sending logon request message. | 2014-08-07 11:25:06 TransAct Trading: Market data feed reported to be lost. | 2014-08-07 11:25:06 TransAct Trading Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.3.0. Provider Name: Transact Futures. | 2014-08-07 11:25:06 TransAct Trading - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-08-07 11:25:06 TransAct Trading - Connection error: Unknown Error Code: 68. | 2014-08-07 11:25:06 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |