Support Board
Date/Time: Fri, 22 Nov 2024 21:30:45 +0000
Post From: all of my charts stopped
| [2024-10-03 17:03:07] |
| John - SC Support - Posts: 36238 |
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First of all, you are having connectivity issues as noted by the following in your log: DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. *
Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Second, we see some incorrect symbols for some of your charts - such as ESZ24.CME. This is the symbol for ES when connected to Rithmic, but your log shows you are connected to SC Data - All Services. Select "Edit >> Translate Symbols to Current Service" to resolve the symbol issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |