Support Board
Date/Time: Thu, 31 Oct 2024 14:24:34 +0000
Post From: horizontal line
| [2024-09-30 19:59:45] |
| John - SC Support - Posts: 35642 |
|
We can not answer the question you are asking. If you are seeing a delay in your charts, then you may need to reduce the overall load. Refer to the following: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Also, you state that "I recently lost my SL due to the delays described above.". This does not make any sense to us, as the Stop Loss should have been on the exchange, unless you were using a specifically client-side Stop Loss. If the Stop is on the exchange, and did not do what you were expecting, then you need to check with your broker or the exchange, to find out what occurred with that order. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |