Support Board
Date/Time: Sat, 23 Nov 2024 01:48:19 +0000
Post From: standard vs high compression
| [2024-09-25 01:04:10] |
| UserCh123N - Posts: 9 |
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I am unable to establish a proper connection to ds40.sierracharts.com from Singapore right now (8.45 AM SGT). Switching to other servers solved the data feed stream. Strange thing that I could still run ping test to ds40 without issue. Would you see if any changes on your side to cause this? Denali data feed has been rock solid for the past month since the first time I utilized this server until the US morning session today. I experience no packet loss or price lag during peak hours/news with ds40 and I would like to keep this arrangement if possible. SC version 2679. Here is the message log for reference: 2024-09-25 00:09:47.926 | Denali Data Feed | Connecting to the server ds40.sierracharts.com. Port 10048 2024-09-25 00:09:47.927 | DTC Client socket (4) | Creating socket. 2024-09-25 00:09:47.927 | DTC Client socket (4) | New receive buffer size: 5242880 2024-09-25 00:09:47.927 | DTC Client socket (4) | Connecting to IP: 202.52.152.130. 2024-09-25 00:10:07.927 | Denali Data Feed | Timeout connecting to server. 2024-09-25 00:10:07.927 | DTC Client socket (4) | CloseSocket call. 2024-09-25 00:10:07.927 | Denali Data Feed | Disconnected from the server. 2024-09-25 00:10:07.927 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-09-25 00:10:07.927 | DTC Client socket (4) | Closed. |