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Date/Time: Wed, 27 Nov 2024 08:33:14 +0000



Post From: Data problems and chart problems

[2014-08-06 01:04:49]
Sierra Chart Engineering - Posts: 104368
This is the problem:


Connected to IB Demo or Simulated account. | 2014-08-05 19:22:42
Not previously connected to Live account. | 2014-08-05 19:22:42
NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2014-08-05 19:22:42

You need to connect to your IB Live account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing