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Date/Time: Thu, 31 Oct 2024 12:18:20 +0000



Post From: please help. unable to use rithmic data on sierra chart.

[2024-09-13 02:56:21]
PermaBull - Posts: 10
Thank you so much for responding to my request,

I have performed following steps

" to access the CME, CBOT, NYMEX, and/or COMEX real-time data from one of the Sierra Chart Data Feeds at the reduced fees, it is necessary to set the Global Settings >> Data/Trade Service Settings >> Service in Sierra Chart to use one of the supported futures Trading services or just connect for 10 seconds once a month then back to SC Data-All Services (or the service for your Simulated trading account)."

I have been using sierra chart since last 2 years and I have been following above approach once a month to quality as a non professional trader. I tried to do the same day before yesterday and since then I have not been able to get real time data. Can you please let me know what are the next steps and what could be the problem so I fix it for myself.

I am attaching log to this message for your reference if it help troubleshooting where the issue could be.
Date Time Of Last Edit: 2024-09-13 03:51:47
attachmentLog.txt - Attached On 2024-09-13 03:51:40 UTC - Size: 1.75 MB - 60 views