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Date/Time: Sat, 23 Nov 2024 05:24:39 +0000



Post From: Could not exit position

[2024-09-09 13:48:50]
Sierra_Chart Engineering - Posts: 17145
The Trade Activity Log dates and times is shown in the Global Time Zone that you have set. You will find this at "Global Settings >> Time Zone Settings". So if this is different from your charts, that would be why there is a time difference.

Also make sure your computer's clock is set accurately:
Incorrect Date and/or Time Display, Missing Historical Intraday Data, Chart Not Updating


Regarding this:
The second is that we be able to maintain the Trade Service Log. Based on some info I found this morning I have gone into Global Settings > General > Log and set Save Message Log to File to Yes, but I'm not sure that saves the Trade Service Log. The language leads me to think it saves the Message Log. Please correct me if that's not the case.

The Trade Activity Log is the definitive and comprehensive complete log of Trading Activity. Not the Trade Service Log. Always use the Trade Activity Log:
Trade Activity Log: Viewing Historical Trade Activity

Regarding this:
If there was a flatten command sent by the PL Management, why am I not seeing it, and why was it not flattened?

Go through the steps here and provide the information requested:
Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-09-09 13:49:31