Support Board
Date/Time: Sat, 23 Nov 2024 04:48:06 +0000
Post From: Could not exit position
| [2024-09-06 17:02:38] |
| John - SC Support - Posts: 36238 |
|
The "Global Profit/Loss Management" tool is setup to send a "Flatten" command when either Profit or Loss rules are met. So the real question is why that flatten did not work correctly. You are correct, the Trade Service Log is not stored in any way. So there is no way to look at the information if you have exited from Sierra Chart. But if the software is still running, then all of the information is still available by selecting "Trade >> Trade Service Log". But, even without the Trade Service Log, you can look at the Trade Activity Log and be sure to look at the Orders and look for the "Flatten" order that should have been sent by the "Global Profit/Loss Management" and see if there is any information in the "OrderActionSource" as to what might have occurred. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |