Support Board
Date/Time: Wed, 27 Nov 2024 01:17:37 +0000
Post From: unable to connect data feed
| [2024-09-06 11:20:34] |
| User215081 - Posts: 6 |
|
Hi Sierra Chart engineers, All week I have not been able to connect to data feed, I keep having this message: ''Connection error message from service: CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | Date-Time: 2024-09-06'' I have also made contact with CQG I have been using Sierra Chart and CQG for years now and this is the first time i'm having this issue. What would be the problem here please? Many thanks in advance. Julian Pyck |
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