Support Board

Date/Time: Fri, 27 Sep 2024 03:53:51 +0000

Post From: VIX Futures Data Feed is Stopping Throughout the Day

[2024-09-03 17:14:05] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16481
There was packet loss on one of the servers, and that is the reason for the problem when it occurred. Generally this loss is small . Even a single packet can cause a problem. We will address the issue the middle of the day today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-09-03 17:14:32