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Date/Time: Wed, 27 Nov 2024 06:39:26 +0000



Post From: Connectivity Issue

[2014-08-01 20:14:13]
Sierra Chart Engineering - Posts: 104368
We have looked over the Message Log.

The connection that is having a problem is the connection to TransAct and we do not control that connection.

It is from the TransAct bridge program from TransAct, to the TransAct server. You will need to rely upon TransAct support for help with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing