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Date/Time: Sat, 23 Nov 2024 01:40:48 +0000



Post From: standard vs high compression

[2024-08-16 03:28:07]
Sierra_Chart Engineering - Posts: 17145
We see no problems connecting to DS13:

2024-08-15 22:18:20.952 | Denali Data Feed | Starting real-time market data updates for: GCZ24-COMEX (GCZ24). ID: 1 Service code: comex
2024-08-15 22:18:20.959 | Denali Data Feed | Connecting to the server DS13.SierraCharts.com. Port 443
2024-08-15 22:18:20.965 | Denali Data Feed | Requesting security definition data for: GCZ24-COMEX (GCZ24). ID: 1

2024-08-15 22:18:20.965 | Starting DelayedDownloadMonitoringTimer
2024-08-15 22:18:20.965 | Starting HDTimeoutTimer
2024-08-15 22:18:20.966 | Added historical Intraday data request for GCZ24-COMEX to the queue.
2024-08-15 22:18:20.966 | Intraday data recording state for symbol GCZ24-COMEX is set to download 'Pending'.
2024-08-15 22:18:20.975 | Triggering next historical data download in queue.
2024-08-15 22:18:20.976 | Delaying start of download for GCZ24-COMEX.

2024-08-15 22:18:20.992 | Denali Data Feed | Network connection to server complete.
2024-08-15 22:18:20.992 | Denali Data Feed | Starting socket receive thread.
2024-08-15 22:18:20.993 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard
2024-08-15 22:18:21.024 | Denali Data Feed | Setting DTC encoding to Binary VLS
2024-08-15 22:18:21.024 | Denali Data Feed | Sending logon request message.
2024-08-15 22:18:21.899 | Denali Data Feed | Received logon response.
2024-08-15 22:18:21.899 | Denali Data Feed | Server Name: SC Realtime Server.
2024-08-15 22:18:21.899 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8
2024-08-15 22:18:21.899 | Denali Data Feed | Successfully connected.
2024-08-15 22:18:21.899 | Denali Data Feed | Trading is not supported.
2024-08-15 22:18:21.899 | Denali Data Feed | MarketDepthIsSupported: 1
2024-08-15 22:18:21.900 | Denali Data Feed | Restarting real-time data updates for symbol: GCZ24-COMEX -> GCZ24

No problem connecting to DS40 :
2024-08-15 22:46:47.416 | Denali Data Feed | Starting real-time market data updates for: GCZ24-COMEX (GCZ24). ID: 1 Service code: comex
2024-08-15 22:46:47.416 | Denali Data Feed | Connecting to the server DS40.SierraCharts.com. Port 10048
2024-08-15 22:46:47.417 | Denali Data Feed | Requesting security definition data for: GCZ24-COMEX (GCZ24). ID: 1
2024-08-15 22:46:47.418 | Added historical Intraday data request for GCZ24-COMEX to the queue.
2024-08-15 22:46:47.418 | Intraday data recording state for symbol GCZ24-COMEX is set to download 'Pending'.
2024-08-15 22:46:47.418 | Triggering next historical data download in queue.
2024-08-15 22:46:47.441 | Delaying start of download for GCZ24-COMEX.
2024-08-15 22:46:47.721 | Denali Data Feed | Network connection to server complete.
2024-08-15 22:46:47.721 | Denali Data Feed | Starting socket receive thread.
2024-08-15 22:46:47.723 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard
2024-08-15 22:46:47.976 | Denali Data Feed | Setting DTC encoding to Binary VLS
2024-08-15 22:46:47.976 | Denali Data Feed | Sending logon request message.
2024-08-15 22:46:49.851 | Denali Data Feed | Received logon response.
2024-08-15 22:46:49.851 | Denali Data Feed | Server Name: SC Realtime Server.
2024-08-15 22:46:49.851 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8
2024-08-15 22:46:49.851 | Denali Data Feed | Successfully connected.
2024-08-15 22:46:49.851 | Denali Data Feed | Trading is not supported.
2024-08-15 22:46:49.851 | Denali Data Feed | MarketDepthIsSupported: 1
2024-08-15 22:46:49.852 | Denali Data Feed | Restarting real-time data updates for symbol: GCZ24-COMEX -> GCZ24

Set this setting:
Sierra Chart Server Settings: CME Exchange Data Feed Server Address and Port Override (Global Settings >> Sierra Chart Server Settings >> General >> Special)

To:

ds40.sierracharts.com
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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