Support Board
Date/Time: Thu, 31 Oct 2024 12:18:02 +0000
Post From: Computer keeps Crashing
| [2024-08-13 18:59:35] |
| Sierra_Chart Engineering - Posts: 16766 |
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Can we do a remote assistance session with you now to look into this on your side. There are things about this issue we are not understanding. There should not be any excessive memory use or unusual problems with pulling and stacking columns. We did check on this now. Make sure your current telephone number is here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo We still have the Tick Size issue to look into and that requires very in-depth analysis and server updates, but we need to understand why there is a problem with pulling and stacking columns in your case. That should be solvable. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-08-13 19:49:51
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