Support Board

Date/Time: Fri, 27 Sep 2024 05:16:31 +0000

Post From: VIX Futures Data Feed is Stopping Throughout the Day

[2024-08-12 19:01:34] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34744
We see that you have both the "CFE Top of Book for Professionals" and the "CFE Market Depth for Professionals" active. You do not need both. It's possible that there is a problem due to having both exchanges active. Please let us know which of these exchanges you need and we will deactivate the other one. Note that we can not give a refund for the exchange we deactivate. The exchanges do not give refunds. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing