Login Page - Create Account

Support Board


Date/Time: Mon, 21 Apr 2025 15:23:18 +0000



Post From: unhandled exception in 2666 arm64 safe mode

[2024-08-12 04:44:01]
seandunaway - Posts: 348
2024-08-11 21:40:31.270 | Trade activity files set size: 43
2024-08-11 21:40:31.298 | Reading Internal Order ID file.
2024-08-11 21:40:31.314 | Reading Trade Orders file.
2024-08-11 21:40:31.314 | Reading Trade Positions file.
2024-08-11 21:40:31.314 | Reading Trade Account Data files.
2024-08-11 21:40:31.316 | Software version: 2666 64-bit
2024-08-11 21:40:31.316 | Safe Mode enabled
2024-08-11 21:40:31.316 | Primary Thread ID: 11036
2024-08-11 21:40:31.316 | Usage end date: 2025-02-17
2024-08-11 21:40:31.316 | Enabled for: Sierra Chart Historical Data Service.
2024-08-11 21:40:31.316 | Enabled for: Denali Real-Time Exchange Data Feed.
2024-08-11 21:40:31.316 | Enabled for: Delayed Denali Exchange Data Feed.
2024-08-11 21:40:31.316 | Enabled for exchange2: CME
2024-08-11 21:40:31.316 | Enabled for exchange2: NASDAQ Global Indexes
2024-08-11 21:40:31.316 | Allow Support for Sierra Chart Data Feeds is enabled.
2024-08-11 21:40:31.316 | Current selected Data/Trading service: Trading Evaluator
2024-08-11 21:40:31.316 | Custom symbol settings values: enabled
2024-08-11 21:40:31.316 | Chart Update Interval: 100
2024-08-11 21:40:31.316 | Intraday Data Storage Time Unit: 0
2024-08-11 21:40:31.316 | Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00)
2024-08-11 21:40:31.316 | 2024-08-12 04:40:31 Local computer time in UTC
2024-08-11 21:40:31.316 | 2024-08-11 21:40:31 Local computer time in SC Time Zone
2024-08-11 21:40:31.316 | 2024-08-12 04:40:30 Server time in UTC
2024-08-11 21:40:31.316 | Local computer UTC time and Server UTC time difference: 1 seconds.
2024-08-11 21:40:31.316 | Program path: C:\SierraChart\
2024-08-11 21:40:31.316 | Data Files path: C:\SierraChart\Data\
2024-08-11 21:40:31.317 | OS Version Number: 10.0
2024-08-11 21:40:31.317 | Locale Setting: C
2024-08-11 21:40:31.317 | Allowed protected custom studies:
2024-08-11 21:40:31.317 | Crash reporter started: false

Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 *

i think i'm getting one exception for each visible chart on every new incoming trade. i have opengl enabled
Date Time Of Last Edit: 2024-08-12 04:59:27
imagechart exception.png / V - Attached On 2024-08-12 04:46:35 UTC - Size: 262.61 KB - 68 views