Support Board
Date/Time: Wed, 27 Nov 2024 08:31:32 +0000
Post From: Add/Remove exchanges SC data feed?
| [2014-08-01 02:44:58] |
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The billing and cancellation of accounts for the Sierra Chart Real-time and Historical Exchange Data feed is done after midnight UTC. Yes, we know you from your perspective you see no reason why you should lose the waiver and we understand that, but just due to how everything is designed, this is the result that has happened. Nevertheless, we will see if we can continue to get the waiver for you. But this is not up to us. It is a manual process that does take effort. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-01 02:45:22
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