Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 20:57:54 +0000



Post From: Chart lag, trading data disconnections, unable to modify orders, order overfills

[2024-08-09 19:25:09]
Sierra_Chart Engineering - Posts: 17152
We cannot provide any further help. We have given you all of the information.

These are the relevant help topics:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

Chart Trading and the Chart DOM: Improving Performance Of Chart / Trade DOM

At this point it is up to you to resolve the issue either with computer hardware upgrades, or removing software which is interfering and we have no idea what, or following the instructions linked above to improve performance. We cannot spend any further time on this. This matter is considered closed from our side and we will not be responding further.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-08-09 19:25:22