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Date/Time: Fri, 18 Oct 2024 10:12:47 +0000



Post From: Chart lag, trading data disconnections, unable to modify orders, order overfills

[2024-08-08 17:46:12]
skyfly93 - Posts: 34
Hello,

I am still experiencing this heavy lag issue and have determined that it only happens when I'm in a position, mainly in MNQ. But it doesn't happen every time I am in a trade, but it is happening intermittently, as evidenced in this thread.

I have screen recorded the lag, please notice the clock, how fast my mouse moves and clicks but the delay in response from Sierra Chart, and then finally once I close the position, which also has a visible lag from when I press Flatten to when the position actually closes, see how once the position is closed then Sierra Chart runs fine again.

Can you please advise/help me troubleshoot?

Timestamps:
1. Notice how the clock updates intermittently: stuck at 10:33:20, 10:33:24, 10:33:28, and etc.
2. At 30-45 seconds, notice how slow the trade activity log scroll responds so slowly
3. At 1:10 seconds, notice how slow it takes to modify one of my attached sell limit orders
4. At 1:20 seconds, notice how slow it takes to modify my attached stop orders
5. At 1:29 seconds, notice how slow it takes for the Flatten button to execute, which it finally executed at 1:35 seconds, 6 second delay!
6. at 2:00 minute mark, notice how once after the position has closed, Sierra Chart is running normal again
Date Time Of Last Edit: 2024-08-09 01:43:39
attachment2024-08-08 Heavy Lag when in position.mkv - Attached On 2024-08-08 17:40:36 UTC - Size: 42.18 MB - 71 views
Attachment Deleted.