Support Board

Date/Time: Fri, 18 Oct 2024 10:15:13 +0000

Post From: Chart lag, trading data disconnections, unable to modify orders, order overfills

[2024-08-05 08:41:34] Link To Thread - Link To Post [Go To First Post]
skyfly93 - Posts: 34
I have read through all the documentation and made the following adjustments below. I tried to implement any adjustment that seemed relevant and new. Other performance best practices for example, using sub instances, putting SC on a dedicated SSD, reducing days to load, using denali data feed, using server-side order support, and etc. are stuff I've already been doing. 1. Exempted Sierra Chart folder from all antivirus/malware scanning 2. Updated global chart update speed to 1000 ms 3. Updated Intraday Data Storage Time Unit from 1 tick to 1 second 4. Deleted all trade activity log files 5. Set SierraChart_64.exe to Above Normal process priority 6. Reduced number of Stored Time and Sales Records from 4000 to 1000 I will report back if I'm still having issues or no more lag. I'm optimistic for these adjustments, but also not sure if they will solve it as the issue I've been experiencing is intermittent and mainly occurs when ES/NQ sells off with increased volatility.