Support Board
Date/Time: Thu, 31 Oct 2024 12:16:04 +0000
Post From: Computer keeps Crashing
| [2024-08-01 20:32:58] |
| Sierra_Chart Engineering - Posts: 16766 |
|
From our perspective we do not know the reason for this. Must be a high CPU usage condition. When you notice this, check the CPU usage of the Sierra Chart process in the operating system task manager. However, this should not be causing the computer to freeze. System freeze conditions usually would be related to File I/O. So we recommend putting Sierra Chart on its own solid-state drive: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.29 - Solid State Drives / SSD It might be related to this: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.23 - Chart Tick Size and Volume at Price Processing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |