Support Board

Date/Time: Fri, 18 Oct 2024 10:11:43 +0000

Post From: Chart lag, trading data disconnections, unable to modify orders, order overfills

[2024-07-31 15:34:55] Link To Thread - Link To Post [Go To First Post]
skyfly93 - Posts: 34
I've followed all the steps in the "Improving Performance" page. I hope that is a permanent fix, but I have my doubts since this issue only randomly happens whenever volatility increases in the markets. I have mainly observed it when I'm in a trade in MNQ, and the entire Sierra Chart application starts to be laggy, not just the chart. What should I use to replace DS13.SierraCharts.com? Do you have any thoughts/theories as to why this would happen? This issue is hard for me to pinpoint because it doesn't happen consistently day to day, just when the markets (typically NQ) are selling off hard and I'm in a trade. If I continue to experience this issue, can I receive further help or have someone take a look at my system logs? Date Time Of Last Edit: 2024-07-31 15:35:27