Support Board

Date/Time: Mon, 16 Sep 2024 19:16:54 +0000

Post From: Downloaded SC copy over current install now files are corrupt

[2024-07-25 20:10:18] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34453
We are not understanding the situation. When you do an update, Your Chartbooks are not affected. Even if you are using the "ExampleChartbook" that we include with the installation, this will not be overwritten if it is already present. The one caveat to this is that if you were updating from a very old version to the current version, then it is possible that your chartbooks would not open in the new version. But this should not be occurring as those older versions are no longer allowed to be used. Still, if you are getting something along these lines, then refer to the following: Chartbooks (Workspaces): Opening Older Chartbooks So we are not sure exactly what state you are in. You should not have to reinstall anything. Please give us more information on exactly what is occurring so we can help you move forward. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing