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Date/Time: Sat, 23 Nov 2024 22:30:50 +0000



Post From: Error downloading historical intraday data, permission denied

[2024-07-24 19:31:36]
User368536 - Posts: 2
Hello!
I recently pass an evaluation with earn2trade and I received my new login details with their prop firm.
After I sign Rithmic agreements I log onto Sierra Chart, I have inserted my credentials @ Data/Trade Service Setting and everything worked fine; my account is connected and i can see my account balance.
When I try to open a intraday chart or my template I get this error: Download failed. Error downloading historical intraday data for ESU4.CME. Historical data logon error: permission denied. I tried to open other symbold but I get the same error. I even installed another platfor but the problem persist.
At Data/Trade windown I have selected Rithmic Direct - DCT, and server: Rithmic Paper Trading - Chicago Area Non-Aggregated.
I have package 11 and CME with Market Depth for non-professional Trading accounts.

What can I do to fix this error and receive data?

Thank you very much!
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