Login Page - Create Account

Support Board


Date/Time: Mon, 16 Sep 2024 19:16:08 +0000



Post From: Question on Session Times and Missing Data

[2024-07-19 14:28:09]
John - SC Support - Posts: 34453
Your session times are changing because you are changing the symbol of the chart. Each service uses a different symbology, so when you connect to Rithmic instead of whatever you were using, the symbols change and that reloads the information for that symbol.

The best way to resolve this is to change the Session Times in the Symbol Settings for the Rithmic symbols. Refer to the following:
Global Symbol Settings: Instructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing