Support Board
Date/Time: Sat, 23 Nov 2024 20:29:57 +0000
Post From: Chart lag, trading data disconnections, unable to modify orders, order overfills
| [2024-07-17 21:14:52] |
| skyfly93 - Posts: 34 |
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Please see attached screen record when it got very laggy which happened today around 11:45 am - 12:20 pm PST. I started recording around 11:54:51 PST, and was in a long position. My screen record wasn't able to catch it but I had run an internet speed test while this was happening and my speed came out to 400-500 mbs and task manager showed Sierra Chart was occupying 15-17% of CPU, which is normal. This has started happening recently, and it seems like it's whenever volatility picks up in the market. I've experienced something similar like this on 7/11, 7/12, 7/16, and today 7/17. I have the Clock study running (ORANGE BOX) in the top middle of the screen and this would be the easiest way for you to see the delay happening. Whenever the chart stops, the clock stops, and when the chart updates, the clock time updates. After 12:33 pm PST, performance went back to normal with no lag. Date Time Of Last Edit: 2024-07-17 21:28:06
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 2024.07.17 HEAVY LAG.mp4 - Attached On 2024-07-17 21:05:38 UTC - Size: 11.52 MB - 128 views |