Support Board
Date/Time: Sun, 24 Nov 2024 01:20:36 +0000
Post From: No connection to data - Reconnect Wait
| [2024-07-17 13:47:53] |
| Sierra_Chart Engineering - Posts: 17154 |
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They would already have port 443 open. Apparently the issue is with hurricane electric. Provide us a trace route to: downloads.rithmic.com Instructions: https://support.microsoft.com/en-us/topic/how-to-use-tracert-to-troubleshoot-tcp-ip-problems-in-windows-e643d72b-2f4f-cdd6-09a0-fd2989c7ca8e We will see if hurricane electric (he) shows up. If so, then we know that is most likely where the issue is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-07-17 13:48:43
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