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Date/Time: Thu, 19 Sep 2024 01:53:26 +0000



Post From: No connection to data - Reconnect Wait

[2024-07-17 03:27:26]
DLee - Posts: 6
I replaced the RithmicConnections.json file in my Sierra Chart folder and this is the new message log relating to Rithmic

2024-07-16 20:24:03.570 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated
2024-07-16 20:24:03.570 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528
2024-07-16 20:24:03.570 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528
2024-07-16 20:24:03.570 | DTC Client socket (2) | Creating socket. Using TLS 1.2.
2024-07-16 20:24:03.570 | DTC Client socket (2) | New receive buffer size: 0
2024-07-16 20:24:03.570 | DTC Client socket (2) | Connecting to IP: 208.91.197.27.
2024-07-16 20:24:05.948 | DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. *
2024-07-16 20:24:05.948 | DTC Client socket (2) | CloseSocket call.
2024-07-16 20:24:05.948 | Rithmic Direct - DTC | Failed connections: 10
2024-07-16 20:24:05.948 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window.
2024-07-16 20:24:05.948 | Select 'File >> Disconnect' to prevent further connection attempts.
2024-07-16 20:24:05.948 | DTC Client socket (2) | Closed.
2024-07-16 20:24:05.963 | DTC Client socket (0) | CloseSocket call.
2024-07-16 20:24:05.963 | Rithmic Direct - DTC | Disconnected.
2024-07-16 20:24:05.963 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.
2024-07-16 20:24:09.963 |
2024-07-16 20:24:09.964 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated
2024-07-16 20:24:09.964 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528
2024-07-16 20:24:09.964 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528
2024-07-16 20:24:09.965 | DTC Client socket (2) | Creating socket. Using TLS 1.2.
2024-07-16 20:24:09.965 | DTC Client socket (2) | New receive buffer size: 0
2024-07-16 20:24:09.965 | DTC Client socket (2) | Connecting to IP: 208.91.197.27.
2024-07-16 20:24:12.345 | DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. *
2024-07-16 20:24:12.345 | DTC Client socket (2) | CloseSocket call.
2024-07-16 20:24:12.345 | Rithmic Direct - DTC | Failed connections: 11
2024-07-16 20:24:12.345 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window.
2024-07-16 20:24:12.345 | Select 'File >> Disconnect' to prevent further connection attempts.
2024-07-16 20:24:12.345 | DTC Client socket (2) | Closed.
2024-07-16 20:24:12.351 | DTC Client socket (0) | CloseSocket call.
2024-07-16 20:24:12.351 | Rithmic Direct - DTC | Disconnected.
2024-07-16 20:24:12.351 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.