Support Board
Date/Time: Sun, 24 Nov 2024 02:05:04 +0000
Post From: No connection to data - Reconnect Wait
| [2024-07-17 02:30:40] |
| DLee - Posts: 6 |
|
Having a heck of a time connecting to Rithmic. Not sure if its me or them. A little help if you don't mind. 2024-07-16 19:28:59.799 | Software version: 2657 64-bit 2024-07-16 19:28:59.799 | Primary Thread ID: 21060 2024-07-16 19:28:59.799 | Usage end date: 2024-10-08 2024-07-16 19:28:59.799 | Enabled for: Advanced Features 2. 2024-07-16 19:28:59.799 | Enabled for: Sierra Chart Historical Data Service. 2024-07-16 19:28:59.799 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-07-16 19:28:59.799 | Enabled for: Delayed Denali Exchange Data Feed. 2024-07-16 19:28:59.799 | Enabled for exchange2: CME 2024-07-16 19:28:59.799 | Enabled for exchange2: CBOT (Trading Account Required) 2024-07-16 19:28:59.799 | Enabled for exchange2: COMEX (Trading Account Required) 2024-07-16 19:28:59.799 | Enabled for exchange2: NYMEX (Trading Account Required) 2024-07-16 19:28:59.799 | Enabled for exchange2: US Equities Consolidated Tape 2024-07-16 19:28:59.799 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-07-16 19:28:59.799 | Current selected Data/Trading service: Rithmic Direct - DTC 2024-07-16 19:28:59.799 | Custom symbol settings values: enabled 2024-07-16 19:28:59.799 | Chart Update Interval: 500 2024-07-16 19:28:59.799 | Intraday Data Storage Time Unit: 0 2024-07-16 19:28:59.799 | Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-07-16 19:28:59.799 | 2024-07-17 02:28:59 Local computer time in UTC 2024-07-16 19:28:59.799 | 2024-07-16 19:28:59 Local computer time in SC Time Zone 2024-07-16 19:28:59.799 | 2024-07-17 00:51:15 Server time in UTC 2024-07-16 19:28:59.799 | Local computer UTC time and Server UTC time difference: 2 seconds. 2024-07-16 19:28:59.799 | Program path: C:\SierraChart\ 2024-07-16 19:28:59.799 | Data Files path: C:\SierraChart\Data\ 2024-07-16 19:28:59.799 | OS Version Number: 10.0 2024-07-16 19:28:59.799 | Locale Setting: C 2024-07-16 19:28:59.799 | DLLs: GammaInsight_64.dll, Intraday-SPX-GEX-Levels_64.dll, Inventory_64.dll, Korrupt_Trading_64.dll, mpmBubbles_64.dll, sierra-chart-driver-v2.dll, TradeRiskManager_64.dll, UserContributedStudies_64.dll 2024-07-16 19:28:59.799 | Allowed protected custom studies: GammaInsight, Intraday SPX GEX Levels, Korrupt_Trading 2024-07-16 19:28:59.799 | Crash reporter started: true 2024-07-16 19:28:59.799 | | Number times message added: 1 2024-07-16 19:29:03.727 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2024-07-16 19:29:03.727 | Rithmic Direct - DTC | Trading server address/port: 2024-07-16 19:29:03.727 | Rithmic Direct - DTC | Remote address is not set. 2024-07-16 19:29:03.727 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-07-16 19:29:03.727 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 19:29:03.744 | DTC Client socket (0) | CloseSocket call. 2024-07-16 19:29:03.744 | Rithmic Direct - DTC | Disconnected. 2024-07-16 19:29:03.744 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 19:29:07.743 | 2024-07-16 19:29:07.744 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2024-07-16 19:29:07.744 | Rithmic Direct - DTC | Trading server address/port: 2024-07-16 19:29:07.744 | Rithmic Direct - DTC | Remote address is not set. 2024-07-16 19:29:07.744 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-07-16 19:29:07.744 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 19:29:07.760 | DTC Client socket (0) | CloseSocket call. 2024-07-16 19:29:07.760 | Rithmic Direct - DTC | Disconnected. 2024-07-16 19:29:07.760 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 19:29:11.757 | 2024-07-16 19:29:11.758 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2024-07-16 19:29:11.758 | Rithmic Direct - DTC | Trading server address/port: 2024-07-16 19:29:11.758 | Rithmic Direct - DTC | Remote address is not set. 2024-07-16 19:29:11.758 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-07-16 19:29:11.758 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 19:29:11.774 | DTC Client socket (0) | CloseSocket call. 2024-07-16 19:29:11.774 | Rithmic Direct - DTC | Disconnected. 2024-07-16 19:29:11.774 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 19:29:15.773 | 2024-07-16 19:29:15.773 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2024-07-16 19:29:15.773 | Rithmic Direct - DTC | Trading server address/port: 2024-07-16 19:29:15.773 | Rithmic Direct - DTC | Remote address is not set. 2024-07-16 19:29:15.773 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-07-16 19:29:15.773 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 19:29:15.789 | DTC Client socket (0) | CloseSocket call. 2024-07-16 19:29:15.789 | Rithmic Direct - DTC | Disconnected. 2024-07-16 19:29:15.789 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. |