Support Board
Date/Time: Sun, 24 Nov 2024 03:01:10 +0000
Post From: No connection to data - Reconnect Wait
| [2024-07-16 16:17:08] |
| Sierra_Chart Engineering - Posts: 17154 |
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That trace route makes no sense at all. It just simply shows one single hop/connection direct to the server. Obviously the connectivity is not going to go anywhere. That is the problem. There is a routing issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |