Support Board
Date/Time: Sun, 24 Nov 2024 02:23:34 +0000
Post From: No connection to data - Reconnect Wait
| [2024-07-16 15:53:02] |
| FT63 - Posts: 17 |
|
This is message log with Data Feed disconnected. For whatever reason Sierra Charts is still trying to connect to rithmic. 2024-07-16 11:50:37.183 | Software version: 2657 64-bit 2024-07-16 11:50:37.183 | Primary Thread ID: 17192 2024-07-16 11:50:37.183 | Usage end date: 2024-08-25 2024-07-16 11:50:37.183 | Enabled for: Sierra Chart Historical Data Service. 2024-07-16 11:50:37.183 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-07-16 11:50:37.183 | Enabled for: Delayed Denali Exchange Data Feed. 2024-07-16 11:50:37.183 | Enabled for exchange2: CME (Trading Account Required) 2024-07-16 11:50:37.183 | Enabled for exchange2: CBOT (Trading Account Required) 2024-07-16 11:50:37.183 | Enabled for exchange2: COMEX (Trading Account Required) 2024-07-16 11:50:37.183 | Enabled for exchange2: NYMEX (Trading Account Required) 2024-07-16 11:50:37.183 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-07-16 11:50:37.183 | Current selected Data/Trading service: Rithmic Direct - DTC 2024-07-16 11:50:37.183 | Custom symbol settings values: enabled 2024-07-16 11:50:37.183 | Chart Update Interval: 500 2024-07-16 11:50:37.183 | Intraday Data Storage Time Unit: 0 2024-07-16 11:50:37.183 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-07-16 11:50:37.183 | 2024-07-16 15:50:37 Local computer time in UTC 2024-07-16 11:50:37.183 | 2024-07-16 11:50:37 Local computer time in SC Time Zone 2024-07-16 11:50:37.183 | 2024-07-16 15:47:50 Server time in UTC 2024-07-16 11:50:37.183 | Local computer UTC time and Server UTC time difference: 0 seconds. 2024-07-16 11:50:37.183 | Program path: C:\SierraChart.RIM\ 2024-07-16 11:50:37.183 | Data Files path: C:\SierraChart.RIM\Data\ 2024-07-16 11:50:37.184 | OS Version Number: 10.0 2024-07-16 11:50:37.184 | Locale Setting: C 2024-07-16 11:50:37.184 | DLLs: ipAskBidVolumeDiffBars_64.dll, ipAutomatedTrading_64.dll, ipModifiedSCStudies_64.dll, sst_FreeBundle_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll 2024-07-16 11:50:37.184 | Allowed protected custom studies: SST_FreeBundle 2024-07-16 11:50:37.184 | Crash reporter started: true 2024-07-16 11:50:37.184 | 2024-07-16 11:50:41.122 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | Creating socket. Using TLS 1.2. 2024-07-16 11:50:41.122 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | New receive buffer size: 0 2024-07-16 11:50:41.122 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | Connecting to IP: 208.91.197.27. 2024-07-16 11:50:43.316 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2024-07-16 11:50:43.316 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | CloseSocket call. 2024-07-16 11:50:43.316 | Rithmic Direct - DTC | HTTP response receiving connection points not completed or OK. 2024-07-16 11:50:43.316 | HTTPS connection ID:6 to downloads.rithmic.com:443 for request ID:6 (2) | Closed. 2024-07-16 11:51:01.123 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | Creating socket. Using TLS 1.2. 2024-07-16 11:51:01.123 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | New receive buffer size: 0 2024-07-16 11:51:01.123 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | Connecting to IP: 208.91.197.27. 2024-07-16 11:51:07.040 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2024-07-16 11:51:07.040 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (1) | Socket gracefully closed by remote side. 2024-07-16 11:51:07.040 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (1) | CloseSocket call. 2024-07-16 11:51:07.040 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2024-07-16 11:51:07.040 | HTTPS connection ID:5 to downloads.rithmic.com:443 for request ID:5 (1) | Closed. 2024-07-16 11:51:13.453 | Rithmic Direct - DTC | Wrote file: C:\SierraChart.RIM\RithmicConnections.json. Size: 2622 2024-07-16 11:51:13.453 | Rithmic Direct - DTC | JSON connection points parse error: Invalid value. * 2024-07-16 11:51:13.710 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | CloseSocket call. 2024-07-16 11:51:13.711 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | Shutdown started. Waiting for graceful close. 2024-07-16 11:51:13.742 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | Socket gracefully closed by remote side. 2024-07-16 11:51:13.742 | HTTPS connection ID:7 to downloads.rithmic.com:443 for request ID:7 (2) | Closed. 2024-07-16 11:51:21.128 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (1) | Creating socket. Using TLS 1.2. 2024-07-16 11:51:21.129 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (1) | New receive buffer size: 0 2024-07-16 11:51:21.129 | HTTPS connection ID:8 to downloads.rithmic.com:443 for request ID:8 (1) | Connecting to IP: 208.91.197.27. |