Login Page - Create Account

Support Board


Date/Time: Thu, 19 Sep 2024 01:37:54 +0000



Post From: No connection to data - Reconnect Wait

[2024-07-16 15:39:31]
FT63 - Posts: 17
There are multiple people who cannot connect to Rithmic Direct - DTC. No way it's user's problem. Something defenitely happened since yesterday either with Rithmic or Sierra Charts.

Also, why is Sierra Charts trying to connect to Rithmic even after I disconnected?

2024-07-16 11:37:58.737 | HTTPS connection ID:130 to downloads.rithmic.com:443 for request ID:130 (1) | Closed.
2024-07-16 11:38:00.440 | HTTPS connection ID:136 to downloads.rithmic.com:443 for request ID:136 (1) | Creating socket. Using TLS 1.2.
2024-07-16 11:38:00.440 | HTTPS connection ID:136 to downloads.rithmic.com:443 for request ID:136 (1) | New receive buffer size: 0
2024-07-16 11:38:00.440 | HTTPS connection ID:136 to downloads.rithmic.com:443 for request ID:136 (1) | Connecting to IP: 208.91.197.27.
2024-07-16 11:38:20.405 | HTTPS connection ID:137 to downloads.rithmic.com:443 for request ID:137 (2) | Creating socket. Using TLS 1.2.
2024-07-16 11:38:20.406 | HTTPS connection ID:137 to downloads.rithmic.com:443 for request ID:137 (2) | New receive buffer size: 0
2024-07-16 11:38:20.406 | HTTPS connection ID:137 to downloads.rithmic.com:443 for request ID:137 (2) | Connecting to IP: 208.91.197.27.
2024-07-16 11:38:21.456 | HTTPS connection ID:136 to downloads.rithmic.com:443 for request ID:136 (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. *
2024-07-16 11:38:21.456 | HTTPS connection ID:136 to downloads.rithmic.com:443 for request ID:136 (1) | CloseSocket call.
2024-07-16 11:38:21.456 | HTTPS connection ID:136 to downloads.rithmic.com:443 for request ID:136 (1) | Closed.
2024-07-16 11:38:25.690 | HTTPS connection ID:137 to downloads.rithmic.com:443 for request ID:137 (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. *
2024-07-16 11:38:25.690 | HTTPS connection ID:137 to downloads.rithmic.com:443 for request ID:137 (2) | Socket gracefully closed by remote side.
2024-07-16 11:38:25.739 | HTTPS connection ID:137 to downloads.rithmic.com:443 for request ID:137 (2) | CloseSocket call.
2024-07-16 11:38:25.739 | HTTPS connection ID:137 to downloads.rithmic.com:443 for request ID:137 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2024-07-16 11:38:25.739 | HTTPS connection ID:137 to downloads.rithmic.com:443 for request ID:137 (2) | Closed.
2024-07-16 11:38:40.401 | HTTPS connection ID:138 to downloads.rithmic.com:443 for request ID:138 (1) | Creating socket. Using TLS 1.2.
2024-07-16 11:38:40.401 | HTTPS connection ID:138 to downloads.rithmic.com:443 for request ID:138 (1) | New receive buffer size: 0
2024-07-16 11:38:40.401 | HTTPS connection ID:138 to downloads.rithmic.com:443 for request ID:138 (1) | Connecting to IP: 208.91.197.27.
2024-07-16 11:39:00.417 | HTTPS connection ID:139 to downloads.rithmic.com:443 for request ID:139 (2) | Creating socket. Using TLS 1.2.
2024-07-16 11:39:00.417 | HTTPS connection ID:139 to downloads.rithmic.com:443 for request ID:139 (2) | New receive buffer size: 0
2024-07-16 11:39:00.417 | HTTPS connection ID:139 to downloads.rithmic.com:443 for request ID:139 (2) | Connecting to IP: 208.91.197.27.