Support Board

Date/Time: Thu, 19 Sep 2024 02:00:03 +0000

Post From: No connection to data - Reconnect Wait

[2024-07-16 15:36:01] Link To Thread - Link To Post [Go To First Post]
User936941 - Posts: 20
So what is the remedy to get it fixed do we need to individually contact Rithmic (We'll never get a response)? My Teton is working just fine but Rithmic is not connecting. 2024-07-16 10:35:35.240 \| Rithmic Direct - DTC \| Using server connection: Apex-Chicago Area-Non-Aggregated 2024-07-16 10:35:35.240 \| Rithmic Direct - DTC \| Trading server address/port: 2024-07-16 10:35:35.240 \| Rithmic Direct - DTC \| Remote address is not set. 2024-07-16 10:35:35.240 \| Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-07-16 10:35:35.240 \| Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 10:35:35.317 \| DTC Client socket (0) \| CloseSocket call. 2024-07-16 10:35:35.317 \| Rithmic Direct - DTC \| Disconnected. 2024-07-16 10:35:35.317 \| Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.