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Date/Time: Thu, 19 Sep 2024 02:04:38 +0000



Post From: No connection to data - Reconnect Wait

[2024-07-16 15:29:02]
Sierra_Chart Engineering - Posts: 16412
Regarding post #9 and the Trading Evaluator service we see no problem connecting:

2024-07-16 11:27:56.348 | Trading Evaluator | Connecting to the server tradesimulation2.sierracharts.com. Port 11096
2024-07-16 11:27:56.383 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2024-07-16 11:27:56.383 | DTC Client socket (1) | New receive buffer size: 0
2024-07-16 11:27:56.383 | DTC Client socket (1) | Connecting to IP: 67.214.125.11.
2024-07-16 11:27:56.404 | Trading Evaluator | Network connection to server complete.
2024-07-16 11:27:56.404 | Trading Evaluator | Starting socket receive thread.
2024-07-16 11:27:56.404 | Trading Evaluator | Sending encoding request to server: Binary VLS. Compression: none
2024-07-16 11:27:56.470 | Trading Evaluator | Setting DTC encoding to Binary VLS
2024-07-16 11:27:56.470 | Trading Evaluator | Sending logon request message.
2024-07-16 11:27:56.725 | Trading Evaluator | Received logon response.
2024-07-16 11:27:56.725 | Trading Evaluator | Server Name: SC DTC Server. Build=50292.
2024-07-16 11:27:56.725 | Trading Evaluator | Server protocol version: 8. Client protocol version: 8
2024-07-16 11:27:56.725 | Trading Evaluator | Successfully connected. Connected to SC DTC Protocol server. Service=tradesimulation.dtctrading|SymbolSettings=tradingevaluatorserver.dtctrading.
2024-07-16 11:27:56.725 | Trading Evaluator | Trading is supported.
2024-07-16 11:27:56.725 | Trading Evaluator | Order cancel and replace is supported.
2024-07-16 11:27:56.725 | Trading Evaluator | OCO Orders supported.
2024-07-16 11:27:56.725 | Trading Evaluator | Bracket Orders supported.
2024-07-16 11:27:56.725 | Trading Evaluator | MarketDepthIsSupported: 1
2024-07-16 11:27:56.725 | Trading Evaluator | Connected to server complete.

You must be having a problem with your own Internet or a connectivity problem somewhere. This is definitely not on the Sierra Chart side. Everything is just fine.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-07-16 15:30:00