Support Board
Date/Time: Sat, 23 Nov 2024 21:01:31 +0000
Post From: Chart lag, trading data disconnections, unable to modify orders, order overfills
| [2024-07-15 14:26:59] |
| Sierra_Chart Engineering - Posts: 17152 |
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Yes this is correct: With this Data/Trade service, I'm unable to take trades in it because my Apex Rithmic accounts do not show up.
The idea is to see if you have If you have any market data lag in that instance. If so we will see how to help with that. We cannot help with any Rithmic connectivity issues or server issues. The order timeout is about 60 seconds. This indicates, the trading server has not responded to an order submission, modification or cancellation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |