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Date/Time: Fri, 18 Oct 2024 08:42:33 +0000



Post From: Sierra Chart Historical Data Feed Indices (from Barchart) Not Downloading

[2024-07-13 00:20:39]
liquidity - Posts: 5
I seem to be experiencing a similar issue to the other users:

This is a log from an IB instance:
2024-07-12 20:16:30.103 | HD Request # 1 | Requesting historical Daily data for TJU24 starting at 1974-07-25. SC External HD service.
2024-07-12 20:16:30.429 | HD Request # 1 | Error downloading historical Daily data for JGB-202409-OSE.JPN-JPY-1000000. Error: user is not authorized to execute query for one or more of the specified symbols
2024-07-12 20:16:30.429 | HD Request # 1 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for JGB-202409-OSE.JPN-JPY-1000000


This is a log for a sierra chart - all services instance:

2024-07-13 00:46:57.844 | HD Request # 10 | Downloading Historical Daily chart data for TJU24-JPX-DC. Starting date: 1974-07-26. Service: scdataallservices
2024-07-13 00:46:58.093 | HD Request # 10 | Requesting historical Daily data for TJU24 starting at 1974-07-25. SC External HD service.
2024-07-13 00:46:58.353 | HD Request # 10 | Error downloading historical Daily data for TJU24-JPX-DC. Error: user is not authorized to execute query for one or more of the specified symbols

This was working for me as of 2 days ago.

It would be greatly appreciated if you could take a look at my account as well
Date Time Of Last Edit: 2024-07-13 00:48:53