Support Board

Date/Time: Mon, 16 Sep 2024 19:34:28 +0000

Post From: Trail Activation Error/Trial Reset

[2024-07-11 16:53:43] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34455
On a trial you do NOT have access to the real-time data, even if you have paid for it. As we noted, you will be able to get the "Delayed Streaming Data". We have changed your account to be on a Trial. Should you want it changed to Package 11 so you can use the "Emergency Activation" and get the real-time data again, then let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing