Login Page - Create Account

Support Board


Date/Time: Fri, 18 Oct 2024 09:15:39 +0000



Post From: Prices not updating

[2024-07-08 16:04:49]
John - SC Support - Posts: 35333
This is the problem:
Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2

You are connected from two different computers, but you are only setup to have 1 getting the real-time data at a time. Therefore, whichever system connected first is getting the real-time data, and the other is not getting any data at all. Refer to the following:
Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing