Support Board

Date/Time: Fri, 18 Oct 2024 06:15:31 +0000

Post From: time of trade

[2024-07-02 19:03:24] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 35333
If you have the settings correct for the Trade Activity Log and the data is not showing for that date, then it is not there for some reason. We can not say why. One thing to check is the files in the "TradeActivityLogs" folder under your main Sierra Chart installation folder. The files are organized by Date and by trading account. Look for the log file that starts with "TradeActivityLog_2024-06-28_UTC." where your trading account name/number is after the period. If there is not a file, or if you only see a file with "None" after the period, then there is not a file for your trading account for that day. This would mean that the information is simply not there for some reason. In which case, you would need to check with your broker to get the information for that trade. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing