Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 02:39:08 +0000



Post From: No exchanges enabled

[2024-07-02 14:17:13]
User39696 - Posts: 6
Hello,

after renewal of sieerra chart, I have problem to get live data. Message I got from SC is following:

Notice: You have no exchanges enabled for renewal on the Denali Exchange Data Feed service. To activate exchanges, use this link here:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME

My believe is that if I have live trading account with IB where I pay exchanges fees, I do not need to pay any extra fees to exchanges with Denali. Or do I need to activate it also wit Denali data?

Thank you.