Support Board
Date/Time: Sun, 24 Nov 2024 05:34:25 +0000
Post From: Dom not displaying resting ask orders correctly
| [2024-06-28 19:02:03] |
| JBERLIN - Posts: 7 |
|
Ok, sorry about that. Yes it also happens in the main instance. Here is the message log for NQU4.CME 2024-06-28 15:01:04.987 | Software version: 2651 64-bit 2024-06-28 15:01:04.987 | Primary Thread ID: 15284 2024-06-28 15:01:04.987 | Usage end date: 2024-07-08 2024-06-28 15:01:04.987 | Enabled for: Advanced Features 2. 2024-06-28 15:01:04.987 | Enabled for: Sierra Chart Historical Data Service. 2024-06-28 15:01:04.987 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-06-28 15:01:04.987 | Enabled for: Delayed Denali Exchange Data Feed. 2024-06-28 15:01:04.987 | Enabled for exchange2: CME (Trading Account Required) 2024-06-28 15:01:04.987 | Enabled for exchange2: CBOT (Trading Account Required) 2024-06-28 15:01:04.987 | Enabled for exchange2: COMEX (Trading Account Required) 2024-06-28 15:01:04.987 | Enabled for exchange2: NYMEX (Trading Account Required) 2024-06-28 15:01:04.987 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-06-28 15:01:04.987 | Current selected Data/Trading service: Rithmic Direct - DTC 2024-06-28 15:01:04.987 | Custom symbol settings values: enabled 2024-06-28 15:01:04.987 | Chart Update Interval: 100 2024-06-28 15:01:04.987 | Intraday Data Storage Time Unit: 0 2024-06-28 15:01:04.987 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-06-28 15:01:04.987 | 2024-06-28 19:01:04 Local computer time in UTC 2024-06-28 15:01:04.987 | 2024-06-28 15:01:04 Local computer time in SC Time Zone 2024-06-28 15:01:04.987 | 2024-06-28 18:35:05 Server time in UTC 2024-06-28 15:01:04.987 | Local computer UTC time and Server UTC time difference: 1 seconds. 2024-06-28 15:01:04.987 | Program path: C:\SierraChart\ 2024-06-28 15:01:04.987 | Data Files path: C:\SierraChart\Data\ 2024-06-28 15:01:04.988 | OS Version Number: 10.0 2024-06-28 15:01:04.988 | Locale Setting: C 2024-06-28 15:01:04.988 | DLLs: UserContributedStudies_64.dll 2024-06-28 15:01:04.988 | Allowed protected custom studies: 2024-06-28 15:01:04.988 | Crash reporter started: true 2024-06-28 15:01:04.988 | 2024-06-28 15:01:15.038 | 2024-06-28 15:01:15.038 | Rithmic Direct - DTC | Using server connection: TopstepTrader-Chicago Area-Non-Aggregated 2024-06-28 15:01:15.038 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50508 2024-06-28 15:01:15.038 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50508 2024-06-28 15:01:15.091 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-06-28 15:01:15.092 | DTC Client socket (1) | New receive buffer size: 0 2024-06-28 15:01:15.092 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2024-06-28 15:01:15.118 | Rithmic Direct - DTC | Network connection to server complete. 2024-06-28 15:01:15.118 | Rithmic Direct - DTC | Starting socket receive thread. 2024-06-28 15:01:15.118 | Rithmic Direct - DTC | Setting DTC encoding to Binary 2024-06-28 15:01:15.118 | Rithmic Direct - DTC | Sending logon request message. 2024-06-28 15:01:15.200 | Rithmic Direct - DTC | Received logon response. 2024-06-28 15:01:15.200 | Rithmic Direct - DTC | Server Name: . 2024-06-28 15:01:15.200 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2024-06-28 15:01:15.200 | Rithmic Direct - DTC | Successfully connected. 2024-06-28 15:01:15.200 | Rithmic Direct - DTC | Trading is supported. 2024-06-28 15:01:15.200 | Rithmic Direct - DTC | Order cancel and replace is supported. 2024-06-28 15:01:15.200 | Rithmic Direct - DTC | OCO Orders supported. 2024-06-28 15:01:15.200 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2024-06-28 15:01:15.200 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2024-06-28 15:01:15.200 | Rithmic Direct - DTC | Connected to server complete. 2024-06-28 15:01:15.200 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-06-28 15:01:15.286 | Mapping NQU4.CME to NQU24. Service code: cme 2024-06-28 15:01:15.286 | Using symbol data fast lookup vector 2024-06-28 15:01:15.286 | Denali Data Feed | Starting real-time market data updates for: NQU4.CME (NQU24). ID: 1 Service code: cme 2024-06-28 15:01:15.286 | Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 10048 2024-06-28 15:01:15.286 | Denali Data Feed | Requesting security definition data for: NQU4.CME (NQU24). ID: 1 2024-06-28 15:01:15.286 | Added historical Intraday data request for NQU4.CME to the queue. 2024-06-28 15:01:15.286 | Intraday data recording state for symbol NQU4.CME is set to download 'Pending'. 2024-06-28 15:01:15.286 | Triggering next historical data download in queue. 2024-06-28 15:01:15.288 | Delaying start of download for NQU4.CME. 2024-06-28 15:01:15.399 | DTC Client socket (2) | Creating socket. 2024-06-28 15:01:15.399 | DTC Client socket (2) | New receive buffer size: 0 2024-06-28 15:01:15.399 | DTC Client socket (2) | Connecting to IP: 64.158.105.202. 2024-06-28 15:01:15.470 | Denali Data Feed | Network connection to server complete. 2024-06-28 15:01:15.470 | Denali Data Feed | Starting socket receive thread. 2024-06-28 15:01:15.470 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-06-28 15:01:15.565 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-06-28 15:01:15.565 | Denali Data Feed | Sending logon request message. 2024-06-28 15:01:15.643 | Denali Data Feed | Received logon response. 2024-06-28 15:01:15.643 | Denali Data Feed | Server Name: RealTimeServer. 2024-06-28 15:01:15.643 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-06-28 15:01:15.643 | Denali Data Feed | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. 2024-06-28 15:01:15.643 | Denali Data Feed | Failed connections: 1 2024-06-28 15:01:15.643 | Denali Data Feed | Waiting for socket receive thread to end 2024-06-28 15:01:15.643 | DTC Client socket (2) | CloseSocket call. 2024-06-28 15:01:15.643 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-06-28 15:01:15.643 | Denali Data Feed | Disconnected from the server. 2024-06-28 15:01:15.643 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-06-28 15:01:15.715 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-06-28 15:01:15.715 | DTC Client socket (2) | Closed. 2024-06-28 15:01:18.630 | Denali Data Feed | Connecting to the server ds26.sierracharts.com. Port 443 2024-06-28 15:01:18.630 | DTC Client socket (2) | Creating socket. 2024-06-28 15:01:18.630 | DTC Client socket (2) | New receive buffer size: 0 2024-06-28 15:01:18.630 | DTC Client socket (2) | Connecting to IP: 67.214.125.11. 2024-06-28 15:01:18.653 | Denali Data Feed | Network connection to server complete. 2024-06-28 15:01:18.653 | Denali Data Feed | Starting socket receive thread. 2024-06-28 15:01:18.653 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-06-28 15:01:18.680 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-06-28 15:01:18.680 | Denali Data Feed | Sending logon request message. 2024-06-28 15:01:19.055 | Denali Data Feed | Received logon response. 2024-06-28 15:01:19.055 | Denali Data Feed | Server Name: SC Realtime Server. 2024-06-28 15:01:19.055 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-06-28 15:01:19.055 | Denali Data Feed | Successfully connected. 2024-06-28 15:01:19.055 | Denali Data Feed | Trading is not supported. 2024-06-28 15:01:19.055 | Denali Data Feed | MarketDepthIsSupported: 1 2024-06-28 15:01:19.055 | Denali Data Feed | Restarting real-time data updates for symbol: NQU4.CME -> NQU24 2024-06-28 15:01:19.181 | Added historical Market Depth data request for NQU4.CME to the queue. 2024-06-28 15:01:19.181 | Market depth data recording state for symbol NQU4.CME is set to download 'Pending'. 2024-06-28 15:01:19.181 | Triggering next historical data download in queue. 2024-06-28 15:01:19.181 | Historical Market Depth data request, start 00:00:00.000 , for NQU4.CME is discarded because a matching download is already pending and the new one is not for earlier data. | Number times message added: 16 2024-06-28 15:01:19.181 | Denali Data Feed | Received security definition for symbol NQU4.CME 2024-06-28 15:01:19.181 | HD Request # 9 | Downloading Market Depth data for NQU4.CME. Service: cme.marketdepth. 2024-06-28 15:01:19.183 | HD Request # 9 | Download start date-time: 2024-06-28 15:00:50.541792. 2024-06-28 15:01:19.183 | HD Request # 9 | Using server: ds32.sierracharts.com port 10149 2024-06-28 15:01:19.184 | Socket (3) | Creating socket. 2024-06-28 15:01:19.184 | Socket (3) | New receive buffer size: 0 2024-06-28 15:01:19.184 | Socket (3) | Connecting to IP: 67.214.125.3. 2024-06-28 15:01:19.243 | HD Request # 9 | Setting DTC encoding to Binary VLS 2024-06-28 15:01:19.243 | HD Request # 9 | Sending historical data logon request message. 2024-06-28 15:01:19.508 | HD Request # 9 | Requesting market depth data. Start date-time: 2024-06-28 15:00:50. Symbol: NQU24 2024-06-28 15:01:19.531 | HD Request # 9 | Decompressing data. 2024-06-28 15:01:19.567 | HD Request # 9 | Receiving market depth data for NQU4.CME starting at 2024-06-28 15:00:50.548000 2024-06-28 15:01:19.592 | Socket (3) | CloseSocket call. 2024-06-28 15:01:19.592 | Socket (3) | Shutdown started. Waiting for graceful close. 2024-06-28 15:01:19.592 | Historical data download thread signaled to stop. 2024-06-28 15:01:19.592 | HD Request # 9 | Timestamp of first market depth data file record written: 2024-06-28 15:00:50.548000. 2024-06-28 15:01:19.592 | HD Request # 9 | Received 15076 Market Depth data records from 2024-06-28 15:00:50.548000 to 2024-06-28 15:01:15.740000 (25.2 seconds. Delay: 3.9 seconds) and wrote 15076 records for NQU4.CME 2024-06-28 15:01:19.592 | HD Request # 9 | Completion time: 0s. 2024-06-28 15:01:19.592 | HD Request # 9 | Market Depth data download complete for NQU4.CME. Unique request ID: 115 2024-06-28 15:01:19.592 | Removing historical data download ID 115. 2024-06-28 15:01:19.592 | Real-time market depth file updates started for NQU4.CME 2024-06-28 15:01:19.597 | Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\NQU4.CME.2024-06-28.depth 2024-06-28 15:01:19.597 | NQU4.CME[M] #2 | Flagging to reload Intraday data on market depth download completion. 2024-06-28 15:01:19.597 | 2024-06-28 15:01:19.597 | No download requests in the queue to start downloads for. 2024-06-28 15:01:19.613 | Socket (3) | Socket gracefully closed by remote side. 2024-06-28 15:01:19.613 | Socket (3) | Closed. 2024-06-28 15:01:19.663 | NQU4.CME[M] #2 | Reloading chart. 2024-06-28 15:01:19.663 | NQU4.CME[M] #2 | StartDateTimeForLoadingOrderFills: 00:00:00 2024-06-28 15:01:19.665 | NQU4.CME[M] #2 | Chart data loading complete. 2024-06-28 15:01:19.684 | Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\NQU4.CME.2024-06-28.depth 2024-06-28 15:01:20.192 | Requesting market depth updates for: NQU4.CME if supported. NumLevels=100 2024-06-28 15:01:20.193 | Denali Data Feed (Market Orders Data) | Connecting to the server ds26.sierracharts.com. Port 10060 2024-06-28 15:01:20.193 | DTC Client socket (3) | Creating socket. 2024-06-28 15:01:20.193 | DTC Client socket (3) | New receive buffer size: 0 2024-06-28 15:01:20.193 | DTC Client socket (3) | Connecting to IP: 67.214.125.11. 2024-06-28 15:01:20.224 | Denali Data Feed (Market Orders Data) | Network connection to server complete. 2024-06-28 15:01:20.224 | Denali Data Feed (Market Orders Data) | Starting socket receive thread. 2024-06-28 15:01:20.224 | Denali Data Feed (Market Orders Data) | Sending encoding request to server: Binary VLS. Compression: standard 2024-06-28 15:01:20.243 | Denali Data Feed | Clearing market depth for NQU4.CME 2024-06-28 15:01:20.274 | Denali Data Feed (Market Orders Data) | Setting DTC encoding to Binary VLS 2024-06-28 15:01:20.274 | Denali Data Feed (Market Orders Data) | Sending logon request message. 2024-06-28 15:01:20.649 | Denali Data Feed (Market Orders Data) | Received logon response. 2024-06-28 15:01:20.649 | Denali Data Feed (Market Orders Data) | Server Name: SC Realtime Server. 2024-06-28 15:01:20.649 | Denali Data Feed (Market Orders Data) | Server protocol version: 8. Client protocol version: 8 2024-06-28 15:01:20.649 | Denali Data Feed (Market Orders Data) | Successfully connected. 2024-06-28 15:01:20.649 | Denali Data Feed (Market Orders Data) | Trading is not supported. 2024-06-28 15:01:20.649 | Denali Data Feed (Market Orders Data) | MarketDepthIsSupported: 1 2024-06-28 15:01:20.649 | Denali Data Feed (Market Orders Data) | Starting market orders updates for: NQU24. MinimumMarketByOrderQuantity: 0. Service code: cme 2024-06-28 15:01:20.649 | Denali Data Feed (Market Orders Data) | Restarting market orders data for symbol: NQU4.CME -> NQU24 2024-06-28 15:01:20.774 | Denali Data Feed (Market Orders Data) | Market Orders data has been rejected for symbol: NQU4.CME. Market orders request not authorized. 2024-06-28 15:01:24.075 | HD Request # 10 | Downloading Intraday chart data for NQU4.CME to the file NQU4.CME.scid. Service: cme 2024-06-28 15:01:24.076 | HD Request # 10 | Download start date-time: 2024-06-28 15:00:50.000000. File last date-time: 2024-06-28 15:00:50.037002 2024-06-28 15:01:24.076 | HD Request # 10 | Using server: ds32.sierracharts.com port 10149 2024-06-28 15:01:24.076 | Socket (4) | Creating socket. 2024-06-28 15:01:24.076 | Socket (4) | New receive buffer size: 0 2024-06-28 15:01:24.076 | Socket (4) | Connecting to IP: 67.214.125.3. 2024-06-28 15:01:24.134 | HD Request # 10 | Setting DTC encoding to Binary VLS 2024-06-28 15:01:24.134 | HD Request # 10 | Sending historical data logon request message. 2024-06-28 15:01:24.155 | HD Request # 10 | Requesting Intraday data. Start date-time: 2024-06-28 15:00:50. Record interval: 0. Symbol: NQU24 2024-06-28 15:01:24.179 | HD Request # 10 | Decompressing data. 2024-06-28 15:01:24.205 | HD Request # 10 | Receiving Intraday data for NQU4.CME starting at 2024-06-28 15:00:50.037000 2024-06-28 15:01:24.205 | Socket (4) | CloseSocket call. 2024-06-28 15:01:24.205 | Socket (4) | Shutdown started. Waiting for graceful close. 2024-06-28 15:01:24.206 | Historical data download thread signaled to stop. 2024-06-28 15:01:24.206 | HD Request # 10 | Timestamp of first Intraday data file record written: 2024-06-28 15:00:50.039000. 2024-06-28 15:01:24.206 | HD Request # 10 | Received 832 Intraday data records from 2024-06-28 15:00:50.037000 to 2024-06-28 15:01:23.115000 (33.1 seconds. Delay: 1.1 seconds) and wrote 829 records for NQU4.CME 2024-06-28 15:01:24.210 | HD Request # 10 | Add time&sales data | Remembered last file record date-time: 2024-06-28 19:01:23.115000 2024-06-28 15:01:24.210 | Added 8 Time and Sales records to Intraday data file for NQU4.CME after download. 2024-06-28 15:01:24.211 | HD Request # 10 | Completion time: 0s. 2024-06-28 15:01:24.211 | HD Request # 10 | Intraday data download complete for NQU4.CME. Unique request ID: 114 2024-06-28 15:01:24.211 | Removing historical data download ID 114. 2024-06-28 15:01:24.211 | Real-time Intraday chart data file updates started for NQU4.CME 2024-06-28 15:01:24.211 | Intraday chart data file opened for NQU4.CME 2024-06-28 15:01:24.211 | HD Request # 10 | Enabling Intraday chart updating for symbol. 2024-06-28 15:01:24.211 | 2024-06-28 15:01:24.211 | No download requests in the queue to start downloads for. 2024-06-28 15:01:24.229 | Socket (4) | Socket gracefully closed by remote side. 2024-06-28 15:01:24.229 | Socket (4) | Closed. 2024-06-28 15:01:28.074 | Opened cached Intraday file: C:\SierraChart\Data\NQU4.CME.scid. Thread ID: 884 2024-06-28 15:01:35.103 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (4) | Creating socket. Using TLS 1.2. 2024-06-28 15:01:35.104 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (4) | New receive buffer size: 0 2024-06-28 15:01:35.104 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (4) | Connecting to IP: 216.66.0.130. 2024-06-28 15:01:35.558 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (4) | CloseSocket call. 2024-06-28 15:01:35.558 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (4) | Shutdown started. Waiting for graceful close. 2024-06-28 15:01:35.589 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (4) | Socket gracefully closed by remote side. 2024-06-28 15:01:35.589 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (4) | Closed. |